Creating a Peer Mentor Training Program

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Presentation transcript:

Creating a Peer Mentor Training Program Presented by We help Eagles soar. 2018 TACFEP State Symposium

Audience Poll Why do you think peer mentor training is important? 2018 TACFEP State Symposium

UNT SMMC Model Performance Evaluations Offboarding Engagement Training Orientation Onboarding Performance Evaluations 2018 TACFEP State Symposium

KSA’s KNOWLEDGE SKILLS ABILITIES Customer Services Greeting visitors Direct inquiries Loan Applications Processing application Processed application Coaching Explain budgeting Money PRO worksheet Outreach Set up resource table Staff tabling event Assessment Create a survey Create summary report 2018 TACFEP State Symposium

Structure 2018 TACFEP State Symposium

Roles Cross-training TEAM OWNERSHIP Key Words: 2018 TACFEP State Symposium

Utilize different methodologies Assessment Identify outcomes Utilize different methodologies Multiple points Allow time Use the information 2018 TACFEP State Symposium

Next Steps Review your peer mentor training program Secure review by peer mentors/students Identify key opportunities for improvement Design new/revised program Implement program Assess program Repeat 2018 TACFEP State Symposium

Questions 2018 TACFEP State Symposium

Contact We help Eagles soar. moneymanagement@unt.edu