Sailing in the same direction MNZs approach to Information Management Nicole Brown, Simon Caseley Aug, 2014

Current state 2013 200 staff, 12 sites, rescue-regulatory-response role, 70% levy-funded Challenges: Partial & duplicated data sets, no master sets identified No org-wide IM governance in place Ambiguous legal definitions, IM policies and procedures not up-to-date, known, used Inconsistent ownership and stewardship of data repositories Culture of distrust, frustration, technology seen as saviour Infrastructure problems; low disaster recovery, or high availability, bespoke, old systems leaving us vulnerable Opportunities: Strong CE support for IM OCE function – tasked with IM Small agency Organisational appetite for change following Rena

GPS – positioned IM at the centre MNZ’s Strategic Direction Performance Information What are we doing and why? How are we going - what's our external impact & internal performance like? OCE leads Set the parameters for improving how we manage our information

Key steps for us Scope MNZs information needs – 3 ways Workshops – with all business groups SOI performance indicators, 6 year focus operational performance information – (SPE) annual Map info and data repositories – 2 ways People and paper-based, not a digital process, Build mandate, commitment, but manage expectations keep IM at the centre, leverage organisational goals, ‘taglines’, language etc Ongoing education Develop ‘ideal’ IM road map, then plot bau work Plan change, and reveal IM activity across organisation to help ‘align’ Combine IM roadmap with refreshed ICT roadmap

What we’ve achieved so far IM strategy = strategic initiative in our SOI Clear links to goals, awareness and appetite for improvement Governance group established Representing business, (CEO, OCE, Coms, IT, Policy, Intelligence & Planning, Response, Standards) meeting monthly Integrated IM model & vision Educating governance group, senior leadership and staff Draft IM-ICT Roadmap Direction for IM projects and better visibility of current BAU, monitoring in future ICT = stabilise underlying infrastructure and applications Set of organisational ‘Intelligence Needs’ Using to assessing and review current and future IM needs

Challenges ahead IM capacity and capability Fiscal constraints No dedicated IM ‘function’ Fiscal constraints Maintaining internal integration & focus Phasing planning and delivery of IM projects Leveraging appetite for change while managing expectations