Technology and Transparency March 31, 2018   Technology and Transparency March 31, 2018

Background and Challenges… More calls for service Poor communication No Interoperability Culture resistant to change New generation of staff

Challenges

Results Failing system Low performance (response and recovery) No interoperability Maintenance cost Low morale/high turnover

Integration of Technology Improved communication - Social Media Computer Aided Dispatch and MDT’s General Fire Service tracking software; Incidents, training, inventory control, etc… Electronic patient care reports – ePCR Firefighter tracking software enables Incident Commanders to track personnel

Technology Flood sensors – send automatic messages to homes near creek when water rises Flood/Tornado sirens – remote activation Pre-emption systems at traffic lights allows 1st Responders to change traffic lights while responding to emergencies Thermal imaging

Results Increased communication Increased performance More efficient Interoperability improved Cost of Maintenance Improved morale

Technology and Transparency March 31, 2018   Technology and Transparency March 31, 2018