Call Off Process following an Aggregated Procurement (AP)

Call Off Process following an Aggregated Procurement (AP) Describe how the two processes vary at call off Ask for suppliers to help customers through the Call Off process adding to the support and guidance CCS/NHSD are providing - some customers may not be experienced in procurement

Call Off Process following an Aggregated Procurement (AP)

Call Off Process following an Aggregated Procurement (AP) Describe how the two processes vary at call off

Call Off Process following an Aggregated Procurement (AP)

Call Off Process following an Aggregated Procurement (AP) What suppliers will receive from customers as part of the Call Off Partially completed Call Off Order Form Statement of Requirements (SoR) Partially completed Call Off Terms, as issued by CCS in the Request for Proposal (RFP) CCS will provide customers with an RFP pack containing the services and associated pricing from the winning supplier along with partially completed Order Form and Call Off Terms. The customer will then review these documents prior to compiling their specific Statement of Requirements (SoR).

Call Off Process following an Aggregated Procurement (AP) Individual Customer Statement of Requirements (SoR) May be identical to the RFP pack May vary in terms of the number of connection May be differing bandwidths CCS have informed customers that the requirements issued as part of the RFP pack were indicative and before issuing their Call Off Order Form to the Supplier, they need to outlined exactly what services they wish to procure. They may only take services that were priced as part of the winning tender response. If customers wish to take a different connection type, they must state this in their SoR. We will need suppliers assistance to help customers draw up their SoR.

Call Off Process following an Aggregated Procurement (AP) Call Off Order Form Section A Customer Details – Customer will complete. Supplier Details – This section will be completed by CCS prior to issue to customers.

Call Off Process following an Aggregated Procurement (AP) Call Off Order Form Section B Customer project reference Customer will complete. Statement of Requirements (SoR) reference Customer will complete. Closing date for Supplier responses prefilled by CCS. eAuction N/A Call off commencement date will be the date of the dispatch of the signed Call Off Order Form, by the customer, to the successful Supplier. Expected call off commencement date N/A Call off Contract initial period Customer will complete. The remaining section B elements should not be changed by the customer from the Order Form supplied by CCS as part of the RFP pack. However, please refer to the Call Off Terms section regarding a customer’s ability to request bespoke ISMS and BCDR plans as part of the Call Off process:

Call Off Process following an Aggregated Procurement (AP) Call Off Order Form Section C Customer will complete. Section D N/A – as per AP Section E N/A – not requested as part of the AP

Call Off Process following an Aggregated Procurement (AP) Call Off Order Form Section F This section is for Supplier responses. CCS will populate this section up to ‘Total contract value’. Customer will then need to edit ‘Total contract value’ to reflect their individual contract values. Section G The Supplier is to complete and sign this section prior to returning it to the customer.

Call Off Process following an Aggregated Procurement (AP) Call Off Terms Call off schedule 2, Services, annex 1, part A CCS will insert text – ‘Please refer to the Customers specific details contained in their Statement of Requirement reference number of HSCN aggregated procurement NFCxx’ Call off schedule 2, Services, annex 1, part B Customer will insert finalised details of specific ordered items here as per Annex D Call off schedule 2, Services, annex 2 This section will be completed by CCS from the Suppliers tender response prior to issue

Call Off Process following an Aggregated Procurement (AP) Call Off Terms Call off schedule 3, Call off contract charges, payment and invoicing, annex 1, part A This section will be completed by CCS by entering the Annex C pricing model submitted by the Supplier as part of their AP tender response, prior to issue . Call off schedule 3, Call off contract charges, payment and invoicing, annex 1, part B This section will be completed by CCS by entering the Annex C pricing model submitted by the Supplier as part of their AP tender response, prior to issue Call off schedule 3, Call off contract charges, payment and invoicing, annex 2 No action required

Call Off Process following an Aggregated Procurement (AP) Call Off Terms Call off schedule 3, Call off contract charges, payment and invoicing, annex 3 This section will be completed by CCS by inserting the Supplier’s Allowable Assumptions SC4 response prior to issue Call off schedule 4, Implementation Plan, Customer Responsibilities and Testing, part A, Annex 1 the customer will need to approach the winning Supplier to obtain a tailored Implementation Plan for insertion here. Call off schedule 4, Implementation Plan, Customer Responsibilities and Testing, part B, Annex 1 This section will be completed by CCS by the insertion of details from Section D of the AP prior to issue

Call Off Process following an Aggregated Procurement (AP) Call Off Terms Call off schedule 7, Security Management Plan, Annex 2 CCS will enter the Supplier response to question SC5 from the AP. Call off schedule 8, Business continuity and disaster recovery, annex 1, BCDR tender policy CCS will insert Suppliers Standard BCDR policy Call off schedule 8, Business continuity and disaster recovery, annex 2, BCDR plan Where a customer has requested a bespoke BCDR Plan within Annex D, you should insert it here.

Call Off Process following an Aggregated Procurement (AP) Call Off Terms Call off schedule 9, Exit Management, annex 1, Supplier’s Exit Plan This section will be completed by CCS by inserting the Supplier’s Standard Exit plan prior to issue Call off schedule 10, PSN Terms Where PSN Services are ordered, CCS will obtain and attach the PSN mandatory supplemental terms that are current on the date of tender submission Call off schedule 11, Dispute resolution procedure Customer will complete

Call Off Process following an Aggregated Procurement (AP) Support networkservices@crowncommercial.gov.uk 0345 410 2222 http://ccs-agreements.cabinetoffice.gov.uk/node/RM3225

Any Questions? ?