Summarized Overview

Next Gen Workplace Key Tenets Digitalized Smart User Experience Device Enabled Persona driven Powered by Services Highly Personalized Innovative tools Agile & Adaptive Open and Social Culture Gamified Workplace Governed People driven Ecosystem Accountability in Systems of Records Measured Secured Ensured Compliance Adaptability & Fast Adoption Next Gen Workplace Key Tenets Scalable App Centric Extendable through APIs Cloud oriented with ramping flexibility Automated Data as Controller Cross System Automation Predictive Context driven Content Delivery Analytics as Backbone of Workplace Mgmt. Advanced Strategy for early Adoption of Changes

KE4 Approach eXperience People Excite Know Engage Enable Empower Human Capital Management [Next Gen System of Records + Next Gen System of Engagement] eXperience Excite Functions helping Employee to be motivated to use systems to contribute proactively for Enterprise Know Functions to gather information about Employee from disparate source and processes Engage Functions helping Employee to get engaged in non-mandatory Organization acts helping Enterprise to excel Enable Functions enabling Employee to carry out regular jobs in systematic way helping Enterprise to run the show KE4 Empower Functions empowering Employee by rising the importance of Employee in critical Enterprise acts People Asset Process Employee Org B2B B2C Workplace Maturity

Cross Cutting Frameworks eXperience > Enable Engage + Excite Empower Framework Tracks Next Gen Work Process Management Next Gen Workforce Ecosystem Knowledge Asset Exchange Next Gen Digitalized KX Platform Next Gen Find-ability KX Governance KX Communities Knowledge on-the-Go Tacit Knowledge Management Next Gen Media Management Implicit Knowledge Accumulation Analytics driven Knowledge Usage End-to-End KX Strategy Focused Adoption KX Metrics Social Portal Digitalized Platform Multi-Technology Platform Global Focus Collaboration on-the-Go Community driven Information Share Next Gen Media Management Gamification Context-driven Content Delivery Next Gen Ambience Actionable Social Corporate Ambassadorship People Metrics Intranet Self Service Interactive Dashboards Enterprise Surveillance Semi-Automated Business Process Data Anywhere Collaborative Decision Making

Component Stack Workforce Productivity Suite Base Technologies Pre-requisite Technologies Base Technologies Workforce Productivity Suite Next Gen Knowledge Asset Exchange + Next Gen Workforce Ecosystem + Next Gen Work Process Management Platforms / Frameworks Services / APIs Tools / Utilities Platform Service + API App LDAP Database Auth Provider Email Provider Log & Audit Extended Interfaces – Vertical / Horizontal function specific

Reference Architecture Platform Services + API App Template / Package Experience Horizontal Template Next Gen KX Vertical KX for O&G Packages Frx MSI Component MSI KX for Retail WF Ecosystem for Retail ….. Next Gen Workforce Next Gen Work Process Model RWD AWD Elements HTML CSS JQuery Frx. UI Standards Multi-Brand Cross Channel High Usability Dynamic Theme Template based UX Predictive Navigation Content based UX Multi-Device Apps App Factory App Catalog Codeless App Core Application Management Farm Security Cloud Compliance Storage SLA Integration Performance Disposition Rationalization Migration Reengineering Upgrade Control Governance Maturity Roadmap ROI Metrics Strategy Monitoring Devices Mobility BOYD Wearable Corporate Gadget Data Big Data Analysis Semantic Sentiment Stream Machine Learning Portal Communication Workflow Social Enterprise Collaboration Content Management Search Personalization Profile Persona Context My Site Targeted Content Projected Content Types Keyword Content Federated Cognitive Advanced Enterprise Refinement Relevance Dictionary Media Search Search Engine Optimization KX COE Containerization Knowledge Elements Knowledge Tools Knowledge Platforms Knowledge Accelerators DevOps Smart ASM Service Catalog Standardization Factory Model Communities Network of Excellence Blog Wiki Forum IM Doc Lib Survey / Poll Forms Click2Call Actionable Social Social Listening Anon. Personalization Radical Transparency Open Digital Collab. DIY Enablement Gamification Consensus based Decision Construct Processing Admin Taxonomy Structured Unstructured Syndication Off-On Global / Local Multi-Lingual Multi-Currency Publishing Targeting Consolidate Feedback Life Cycle Usage Stat Provision Curation Multi-Channel Green IT Analytics Authoring Innovation

Key Micro Solutions Know Enable Engage Excite Empower Employee Context Builder Scanning Profile & Recent Patterns of Usage & Behavior Projection of Future Behavior based on scanned info Scribble driven Search Stylus enabled scribble input as Search Criteria Conversion of Scribble into text and execution of Search task Useful for aged community and on Shop Floor / Factory workshop Cognitive Search User enters question in Common Language Content Analytics matches with relevant answers already available in repository Helping enterprise to increase L1 support productivity Visual and Voice based Collaboration Collaboration on-the-go through voice and videos Grabbing spontaneous sentiments Audio based feedback Multi device Screen view collation Multi Device Authoring Simultaneously Creation/Amendment of content on shared screen of other users End-to-End KX Framework KX Strategy KX Platform (Multiple Technology) Runtime dashboard based Idea Management with automated Innovation report KX Accelerators – Voice based Tacit Codifier Bundled Platform for Collaboration Persona & related context Building Prediction of individual Browsing and Usage pattern Content Delivery based on pattern, location, device etc. Virtual Collaboration Lab Screen sharing & Live Streaming Point & Click Drag & Drop Sticky Notes & Whiteboard Text & Voice Chat Consensus driven Decision Enabler Multi comment on single interface Opinions on topic and for and against a comment Sentiment analysis based on majority and relevance Decision without human bias Next Gen User Experience Device Agnostic User Interface Personalized Experience based on Employee Context Compatibility of standard UI Frameworks Analytics powered Employee Content analytics based Search Related Visualization On-time Information delivery Purposeful Gamification Tasks, Blogs, Surveys, Polls, Knowledge Elements Brand Messaging Communities of Interests Context driven Content Delivery Persona and related context Building Prediction of one’s Browsing & Usage pattern Content Delivery on pattern, location, device etc. Personalized Notification Personalized thresholds on designated Alert Sources Notifications on threshold violation on preferred channel(s) of the user Enterprise Influence Index Social Influence Management Top Influence driven Content Strategy Employee Advocacy Target Though Leaders at all levels Create meaningful Networks of Excellence Train them Empower them Create a platform to enable brand messaging Calculate ROI Enterprise Surveillance Enabler Monitoring employee movement, gestures, discussion and physical ambience using wearable Automated Analysis and Corrective Action Suggestion towards improved Workplace Voice based Tacit Codifier Formal/Informal discussion recording Conversion to text followed by mining Indexing of text equivalent and ready for Search

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