Will Haller Shannon Quaranta Fall 2018 UB Alum Presentation Will Haller Shannon Quaranta Fall 2018

Background: Will Haller Education Hood College: B.S. Psychology, Spanish Minor (2010 - 2014) University of Baltimore: M.S. Applied Psychology (I/O) (2014 - 2017) Universitat de Valencia (Winter School) (2015 - 2016) Experience LiveHealthier/Centene: Data Operations Analyst, Technical Operations Manager (2014 - 2016) Schaefer Center for Public Policy: Graduate Fellow (2014 - 2016) Prometric: Test Developer (2016) FMP Consulting: Human Capital Analyst (2016 - Present) Speaker: Will *Talk about Shaefer Center and Winter School/Barcelona

Background: Shannon Quaranta Education University of South Carolina: B.S. Experimental Psychology (2010-2014) University of Baltimore: M.S. Applied Psychology (I/O) (2015 - 2017) Experience Maryland Aviation Administration: HR Intern (2015) Schaefer Center for Public Policy: Graduate Assistant (2016) Prometric: Test Development Intern (2016) Schaefer Center for Public Policy: Graduate Fellow (2016 – 2017) Laureate Education: HR Analyst – Organizational Transformation (2017 - 2018) FMP Consulting: Human Capital Analyst (2018 - Present) Speaker: Shannon *Talk about Shaefer Center and Winter School/Barcelona

What Opportunities Exist After UB? Human Resources (HR Generalist, HR Specialist, HRBP, HR Analyst) Talent Acquisition/Recruiting Personnel Assessment/Testing Learning and Development/Training Consulting (Private or Federal) Government: Federal, State, Local Other Data Analytics Management/Project Management Research Speaker: Will

Consulting What is being a consultant? Block, 2011: “Flawless Consulting”: A consultant is a person in a position to have some influence over an individual, a group, or in a position to have some influence over an individual, group, or an organization but has no direct power to make changes or implement programs. Models of Consultation (Edgar Schein, 1988: Process Consultation) Purchase of Expertise: Purchase of an expert or service Doctor-Patient: Diagnose the organization to discover pain points Process Consultation: Activities to help the client perceive, understand, and act upon the process events that occur in the client’s environment to improve the situation as defined by the client Speaker: Will To put it in practical terms, consulting is selling ideas, solutions, and the consultants.

Consulting The Stages of Problem Solving (Edgar Schein, 1988: Process Consultation) Cycle 1 Problem Formation Generating Proposals for Solution Forecasting Consequences and Testing Solutions Cycle 2 Action Planning and Implementation Evaluating Outcomes Decision Making Speaker: Will

Consulting KSAOs Data Analytics Employee Engagement Technical Writing Project Management Leadership Development Learning and Development Survey Development and Analysis Speaker: Will

About FMP Human Capital Consulting Organization Federal Clients Private Business Development Organization Founded: 1991 Small Women-Owned Business Employees: ~100 Location: Arlington, VA Organizational Structure President, SVP, VP, MC, SC, C1 – C2, A Speaker: Shannon Federal clients such as: Energy Information Administration, Bureau of Consumer Financial Protection, Natural Resource Conservation Service, Office of Personnel Management (OPM)

About FMP What work does FMP do for our clients? Strategic Human Capital Planning: Workload & staffing models, competency modeling, gap analysis, skills assessment, employee engagement, survey design & analysis, metrics & evaluation Human Resource Solutions: Selection, retention, candidate assessment, hiring reform, work-life planning, career mapping & development, HR transformation Organizational Effectiveness: Program evaluation, process improvement, program implementation, executive coaching, employee onboarding, mentoring programs, change management, strategic communication Learning Solutions: Curriculum development, learning needs assessment, trainings, leadership development Technology & Tools: System design & development, automated recruitment systems, career development tools, human capital dashboards Speaker: Shannon

About FMP Culture Lean Workforce Remote/Client Site Committees Internal Activities (Group Fitness, Softball team, Wine Tasting) Volunteering (ALIVE!, Training Futures) Work/Life Flexibility Remote/Client Site Security Clearance What Makes FMP Stand Out? Flat/Cross-Functional Solutions From Scratch Benefits: ESOP, Flexible Work Arrangements, Unlimited PTO Internal Development: IJL Speaker: Shannon

Day to Day at FMP Consulting FMP Home Office, Client Site, Remote Project support for multiple projects Client meetings virtually & in person Project team meetings Charity activities Developmental activities: IJLs Speaker: Shannon and Will Each of us to give a brief explanation of what a normal day for us is

FMP Project Spotlight: EIA Department of Energy, Energy Information Administration EIA: The U.S. Energy Information Administration (EIA) collects, analyzes, and disseminates independent and impartial energy information to promote sound policymaking, efficient markets, and public understanding of energy and its interaction with the economy and the environment. Project Examples Employee Engagement: FEVS Career Development: MyCareer@EIA Performance Management Onboarding: Employee Integration Tool Position Management Training and Development Presenters: Shannon and Will

We’re Hiring! Human Capital Analyst Learning and Development Consultant Human Capital Consultant I Summer Internships: We will contact Dr. Mitchell when they are available! Sign up for IOIntern if you haven’t already! Speaker: Shannon and Will

Questions?

Questions “How did you first become interested in consulting?” “Have you experienced anything unexpected in your role?” “What would you do differently if you were a first year student again?” “What is your e-mail address if we want to ask you a question or conduct an informational interview?” whaller@fmpconsulting.com squaranta@fmpconsulting.com

Takeaways Consulting is just one of many options FMP is the best FMP is hiring Talk to us if you want an internship/job