Eurostat Unit E4 Ninth Meeting of the Policy Group on Statistical Co-operation 16 – 17 October 2008 Istanbul Experiences with service contracts (Document PGSC/2008/1-__ (Croatia)) Point 9.1 of the Agenda
Republic of Croatia Central Bureau of Statistics PGSC 2008 Service contract as an element of co-operation Robert Knežević Zagreb, October, 2008
EU Technical Assistance to Croatia Currently PHARE 2005 Programme 2 twinning contracts Germany, Denmark, Sweden, Finland, 1 service contract Expected PHARE 2006 Programme Expected IPA 2008 Programme
Twinning - Service Relation Twinning vs. Service in Croatian experience Twinning is necessary and successful whenever there is a need for transferring knowledge, experiences and skills Service is necessary for direct implementing of activities under heavy pressure with low resources Combination of twinning and service unique and difficult experience, but successful
SERVICE PECULIARITIES Quick response to changing environment PHARE 2005 (4 projects) was delayed and time-table shaken-up Service reacted promptly and in a creative manner to changes in statistical activities Strong and unexpected turnover of IT in CBS Service supplied external IT experts Difficulties in adjusting the contract with EC Delegation and CFCA – solved after detailed justification
Service experiences Service is of great value for high-pressure activities Finished goods as a result ADVANTAGES: Immediate results to be expected Excellent tool in a short-term prospective Covering gaps only Addition to existing human resources Helps during priority clashes Addition to planning of internal resources DISADVANTAGES: Knowledge needs to exist prior to service start Transfer of experiences and practices to be negotiated first Acquiring necessary know-how through on-job training
Conflicting issues Puts pressure on prior methodological development Permanent monitoring and active supervision necessary Development activities difficult to achieve with Service
POSITIVE ASPECTS Addition to own efforts Leads to improved planning during preparation of tasks for the service Chance for improvement and changes throughout service duration Improve on monitoring and supervision Support to team work
Republic of Croatia Central Bureau of Statistics THANK YOU