How to be a Super Team Owner Withum Digital

ABOUT ME - @melihubb Microsoft MVP Office 365 and SharePoint consultant who specializes in simplifying and automating business processes using Flow and SharePoint Designer.  Coauthor of book Mastering Microsoft Teams PMP. Experienced in managing projects throughout the entire lifecycle as well as developing and implementing SharePoint and Office 365 solutions.  User adoption, governance, and training are topics I am especially passionate about!  Toddler and cat mom 

WHAT WE WILL COVER More visualizations and analytics coming Flow plan 2 license

Why? What Teams Is and What it Does Why You Should be Super WHAT WE WILL COVER What Teams Is and What it Does Why You Should be Super Ways to be Super and Step it Up a Notch! Ignite Updates More visualizations and analytics coming Flow plan 2 license Why?

What is Teams and What Does it Do?

WHAT IS TEAMS? Chat based collaboration work space meant from a group of people within an organization that work together closely. Integrates with other Microsoft and third party services. Each Team gets a SharePoint site collection and a group. Voice and video calling and meetings. Mobile app and desktop app. One app to rule them all? New free version!

ON A ROLL! More visualizations and analytics coming Flow plan 2 license

BENEFITS Your tools are all in one place. SharePoint, PowerPoint, OneNote, Planner, Excel, and even third party apps are brought together in a workspace Content collaboration, chat, discussions, calls and meetings are all in one app  Collaboration and communication are in real time Information that would be lost in emails is saved in discussions Superior mobile experience

Meetings, Calls, and Chat Channels Tabs Connectors Bots COMPONENTS Meetings, Calls, and Chat Channels Tabs Connectors Bots More visualizations and analytics coming Flow plan 2 license

MEETINGS, CALLS, AND CHAT Individual and group chat Voice and video calling Private, team, channel, and meet now meetings Meeting agenda Record meetings Easily save participants and meeting notes Live events

SHOULD YOU CREATE A TEAM? Do you have email, skype for business or phone communications more than twice a week, on the same topic? Do you work together with a ‘closed’ group of people where permissions apply? Do you share documents with each other? Would you like to coauthor and discuss documents? Does the nature of this team/project/discipline require categorization or threading (history) of content/communication? Does most of the content/communication require responses? Do you want to create a culture where people actually work together and achieve something? Do you use other websites & apps as part of your daily functions that can be added to the team to make life easier? Ex) Planner, OneNote, Stream, Power BI, etc. Slide Credit: Tracy van der Schyff @tracyvds

CHANNELS Keep conversations organized One General channel by default Favorite and follow channels All members of a Team have access to ALL channels Every channel gets an email address. Creates a conversation in Teams. Folder in SharePoint document library Up to 200 channels per Team

SHOULD YOU CREATE A CHANNEL? Does a team or channel already exist for this project, initiative, or function? Should all of team members be able to access the content that will reside in the channel? Will additional people outside of the team need to access the channels content? If so, should they be able to access the rest of the team content? Will the channel name make sense to everyone?

TABS Brings tools and services your Team uses regularly into a channel. Tabs are added to Channels and appear in the top navigation of the Channel. Files tab connects to the Team SharePoint site. Containers

CONNECTORS Services you can connect to inside of a channel. Need to authenticate and provide credentials to the service to connect.

BOTS Automated programs that are set up to respond to queries or give updates and notifications about things you want to stay informed about. Use chat based commands to perform an action. T-bot comes with Teams and provides information and FAQ about Teams. **Recently announced T-Bot is going Bye Bye  The Bot directory contains pre built Teams bots. Ability to create a custom bot.

Why Be a Super Team Owner?

PERMISSIONS TEAM OWNERS Create new teams Discover and join public teams Create, edit, and delete the team they created Add, edit, and delete channels Add tabs, connectors, and bots Add team members TEAM MEMBERS Create new teams Discover and join public teams Add, edit, and delete channels Add tabs, connectors, and bots GUESTS Add, edit and delete channels

TEAMS ADMINISTRATION ROLES TEAMS SERVICE ADMINISTRATOR Manage the Microsoft Teams service, and manage and create Office 365 Groups (note that permissions to manage Office 365 Groups will come in October 2018) TEAMS COMMUNICATION ADMINISTRATOR Manage calling and meetings features within the Microsoft Teams service TEAMS COMMUNICATION SUPPORT ENGINEER Troubleshoot communications issues within Teams by using advanced tools. TEAMS COMMUNICATON SUPPORT SPECIALIST Troubleshoot communications issues within Teams by using basic tools.

WHY YOU SHOULD BE SUPER Direct impact on user adoption, governance, and maintenance of Teams Access to many settings that can drastically change the experience for team members Be an example for team members on how to use Teams Help answer questions from team members

PIT FALLS TO AVOID Creating too many Teams causing confusion for end users about where to collaborate on what Losing content and frustrating end users when Teams end up needing to be split up, consolidated, or disbanded due to lack of planning Changing team settings without reason and not communicating changes with team members  

ORGANIC ADOPTION VS. PRESCRIBED ADOPTION

ORGANIZATION BY DEPARTMENT More visualizations and analytics coming Flow plan 2 license

ORGANIZATION BY PROJECT More visualizations and analytics coming Flow plan 2 license

TEAM SETTINGS Team Picture: Logo for the team Member Permissions: Configure team member experience Guest Permissions: Configure guest member experience @mentions: Impacts notifications team members will receive Team Code Fun Stuff: GIFs, memes, stickers

TEAM SETTINGS IMPACTED BY ADMIN CENTER Channel emails and sender lists Allowing users to edit and delete their own messages GIFs, stickers and memes Content rating Guest access Apps

How to be Super and Kick it Up a Notch!

WAYS TO BE A SUPER TEAM OWNER . Monitor channel creation Observe the subject matter of conversations, meetings, and files in channels Add useful tabs to your teams channels Keep up to date on the newest apps for Teams Know the team settings and communicate to team members when making a change

WAYS TEAM OWNERS CAN ENGAGE TEAM MEMBERS . Be a shining example! @mention people and channels to get the conversations flowing Keep ears open for opportunities to save time using Teams ex) avoid a meeting by discussing in conversations, coauthor a document instead of emailing it around Use GIFs, stickers, and emojis Be available to answer team member questions

HELP YOUR TEAM MEMBERS How to access their teams . How to access their teams What Channels are and how to use them How to have private chat, group chat, and create and contribute to conversations How to access and share files How to schedule and attend meetings When notifications are received and how to manage them

WAYS TO KICK IT UP A NOTCH . Use the command bar Message translation Know the difference between favoriting and following channels Filter your activity feed Use conversations to collaborate on documents Add a bot

Ignite Updates

IGNITE ANNOUNCEMENTS New experiences that are tailored to industry-specific and role-based workflows: Home and Shifts. Two new secure messaging features with particular relevance in healthcare: image annotation, now generally available, and priority notifications. Launched a private preview of care coordination to coordinate patient care, host meetings, and connect the extensible Microsoft 365 platform with Electronic Health Records.  Deeper SharePoint Integration: full capabilities of SharePoint libraries in your file tab with features like creating a custom view and pinning a document to the top. Also, the ability to add SharePoint lists and SharePoint Framework web parts as tabs in your team’s channel Link to SharePoint blog post. Include relevant Yammer groups directly in Teams for easy monitoring and engagement by adding them as a tab in any of your team channels. Improvement of the Teams experience for developers, we are announcing the general availability of Adaptive Cards, which provide rich, interactive, and flexible card system that works across Teams, Outlook, Windows, and Cortana.  Team Templates. Ability to manage your teams directly from the Admin Center.

Questions?

Thank You! CONTACT ME Twitter: @melihubb Blog: www.melihubb.com Email: melihubb@gmail.com LinkedIn: www.linkedin.com/in/melihubb/ Company: Withum Digital digital.withum.com Thank You!