IT Department Introduction
Role of IT Department HelpDesk Hardware Support Software Support Network Support Account Setup Scanner EDI processing Programming Request New Projects PC Miler copy
HelpDesk How to Contact From Outside Evans 570-385-9048 Please select option 4 From Inside Evans via telephone Please call x 2002 vie email HelpDesk@EvansDelivery.com Hours Mon thru Thursday : 8 AM to 6 PM Fridays: 8 AM to 5 PM Emergencies! Monday nights!
Aurora vs Agent Portal Aurora Data storage Reports Agents and Driver Settlements Collections TransDoc vs TransEaz Agent Portal Graphical User Interface
Role of Agent Please use Help Desk contact information if you are experiencing issues Please provide screen shots or steps of what was happening when error occurred Please think before using the Emergency contact system Test Portal Logins
End of IT Training Module