AD16WM Workspace Management Lecturer: Daniel Wong MBA, MSc, BBus

Lecture title: Alternative Methods of office and building space use. Lecture number 1 Lecture title: Alternative Methods of office and building space use.

In this session… In this session we will consider, ‘Is work somewhere we go, or something we do?

Learning outcomes At the end of this session you should be able to: The learning outcomes of this session 1. Analyse knowledge and information management on space allocation in offices and buildings.

What does a space plan look like?

how are the buildings owned; Property is considered to be the second largest cost to most organisations after staff. The link between property and business performance. The FM/Property team need to understand: how are the buildings owned; how are the buildings used; and the future space and location needs of the organisation.

Typical Building Operating Costs 6.5% Construction Costs 8.5% Maintenance & Fit out 85% salary costs of occupants.

New Working Practices Disputes in the construction industry may be resolved by a wide variety of means. What causes a dispute? The Civil Procedures Rules 1998 (CPR) improvements in cost and time. Technology and Construction Court within the High Court deal with disputes. Before reaching this point the Pre Action Protocol for Construction and Engineering Disputes must adhered to, in that they must meet on a without prejudice basis to review the dispute or to agree on, what they agree on. This often prevents court proceedings and can reduce the extent of the dispute should the matter continue to trial. Desk Sharing Hotelling Teleworking

Optimum Alignment Ensure the building and workspace matches organisational demand: Building location – near to customers, labour market. Space provision – NUA should match the requirement. Building specification – should be of a standard to avoid retrofitting in the near future. Floor Plate – should permit optimum layout. Space layout - encourages inter-departmental interaction and work processes.

Measuring Space Gross Internal Area: the whole internal area of a building measured from wall to wall. Net Internal Area: the GIA minus service cores, toilets, lift lobbies and stairways. Net Usable Area: the NIA minus any areas that cannot be used for the purposes of space planning, such as areas behind doors and narrow gaps between walls and columns. Net Lettable Area: the area on which an organisation pays rent in a leased building.

Working In an Office Offices need to support: space for concentration; space for collaboration; space for contemplation; and space for learning.

Productivity Basic FM Lighting - can affect performance by up to 2%. Noise – can affect performance by up to 1.7%. Temperature - can affect performance by up to 1.9%. Ventilation/Air Quality - can affect performance by up to 1.7%. Controllability - can affect performance by up to 2.1%. Space - can affect performance by up to 4.4%.

Summary The cost of corporate property is the second highest corporate expense after payroll. Shrinking the corporate property portfolio can literally save £millions. Offering flexible working arrangements to your employees can be a real competitive advantage

Next session In next week’s lecture we will consider and discuss ‘The impact of structure and services on space use’.