Corporate Director People and Communities Peterborough City Council Wendi Ogle-Welbourn Corporate Director People and Communities Peterborough City Council

‘Placing People at the Heart of a System That Makes Sense to Them’ Driving Delivery of: The right services To the right people, families and communities By the right people At the right time In the right place At the right cost ‘Placing People at the Heart of a System That Makes Sense to Them’

…Becoming System Leaders: Outcomes focussed – not departmental, divisional or organisation focused Containing personal/organisation ego Getting done what needs to be done by who is best to do it Understanding and appreciating the perspectives of all parties Openness and transparency – putting our cards on the table Using of evidence based sources and best practice to ensure what we commission and deliver has the best chance of success Working together, not undermine each other Speaking well of each other, in public and private Behaving well, especially when things go wrong Keeping our promises – small and large Speaking with candour and courage Delivering on promises made Seeing success as collective