Stephen Van Vechten, Teddy Denver, Rebekah Poff, and Josleene Marti Group 4: Usability Test Stephen Van Vechten, Teddy Denver, Rebekah Poff, and Josleene Marti

SideArm Sidearm is a company that offers the tools needed to allow colleges to create websites for their sports teams. They offer many services so that no two websites are the same Example being ad and promotion integration

Websites Tested Misericordia Widener Albright

Audience 5 freshman 1 sophmore 1 Junior 6 male 2 female Our participants included Male and Female college students between the ages of 18 and 23. 5 freshman 1 sophmore 1 Junior 6 male 2 female

Method Usability Lab- two way mirror Morae software, orbit camera, clip- on webcam Host, Moderator, Observers Consent Form, pre- test, task scenarios, SUS scoring

Task Scenarios Task 1 Once on the home page put the mouse in the middle of the page under all of the headings Scroll down to the bottom of the page to see sponsors Scroll back to top of screen Task 2 Find the men’s swim team page Once on the page, find the roster Click on a player of your choice to see their bio Go back to the homepage Task 3 Make sure to be on the main menu Find the most recent score for the women’s lacrosse team Task 4 Make sure to be on the main page Locate where Athletic wear is purchased and place an item of your choice in the shopping cart Once complete, go back to the main homepage

Misericordia Issues: Scrolling issues Apparel page to home page Organization

Widener Issues: Scrolling Issues No apparel page Mascot- screen resolutions Word layout

Albright Issues: Athletic Department heading Apparel link location

Findings Timing for completion of tasks and SUS scoring are our two main data figures Looking at the data, the most useful piece of evidence to us is the SUS testing. Albright: 82.77 Misericordia: 68.611 Widner: 65 A few of these problems and errors were consistent throughout each website. Scrolling issues: “Oh its getting caught right there, that's stupid” “When I scroll it catches the upcoming events” Issues getting back to homepage: “I thought this would take me back” Mental Model- shopping cart

Recommendations Link directly on Widener’s athletic page to access apparel site Scrolling constrains the user- needs to be changed or moved on the page Mascot placement- constraints view of the page so it needs to be placed so its effective Logo gives false signifier- needs to link to the homepage Link location of apparel for Albright Tab Organization

Conclusion From the data that we collected we have determined that Albright was the most organized, aesthetically pleasing, and the easiest to use. It has the highest SUS score and most of our test subjects stated out loud during the test or in their comments that it was their favorite.