Delivery of Solutions Information Management

Project Organisation Overview Project Sponsor Overall project responsibility. Business commitment and project funding. Project Resources Customer Project Manager Departmental Resources Systems Administrators Scanning Personnel Technical Resources End Users Canon Business (Process) Consultant Solutions Architect Application Consultant Integration Consultant Project Board (Steering Group) Business representation. Project interests at managerial level to allow working decisions to be taken. Project Manager (Customer) Project Manager (Canon) Manage to project on a day-to-day basis. Project Team (Customer) Project Team (Canon) Management and Super Users tasked with completion of work.

Project Model Overview Pre-Study Started Project Started Infrastructure Built Tests Approved Result Delivered Project Closed M0 M1 M2 M3 M4 M5 Initiation Planning Execution Closure G1 Initiate Project G2 Start Planning G3 Start Execution G4 Begin UAT G5 Deliver UAT Results G6 Handover to Support G6 Project Closure Project Documentation Project Initiation Document – Defines project scope, deliverables and risks. Solution Specification Document – Design of the solution. Integration Specification – Design of all required integrations and schemas. Project Plan – Project implementation plan. UAT Plan – User Acceptance Testing plan and issue log. M = Milestone G = Gateway (Decision Point)

Change Request Overview Change Request Process Business Case Solution & Estimates CR Approval (Project Team) CR Approval (Project Board) CR to UAT UAT Approval Production Deployment Documentation Change Request List Change Request Specification Change Request Approval Responsibilities Customer (Blue) Specify the business case, describe changes and prioritise. Deliver pre-requisites detailed within the CR document. Approve the CR Specification (Project Team and/or Project Board). Perform user acceptance testing. Approval of the tested CR. Verification and approval of deployment into production. Canon (Green) Specify the solution, estimates and pre-requisites. Implement and test within test environment. Deploy into production. Project manage and maintain the CR list. Maintain document templates.

Project Library and Communications Collaboration Canon project document library Controlled versioning of all project documentation Project documentation (Planning, execution and closure) General documentation Communication Status Meetings - Online Conference Calls (Weekly or Fortnightly) Direct email communications Document libraries Project Board Meetings Gateways Milestones

Implementation Plan Overview Discovery & Design Build & Test Transition Support & Manage Scoping & Discovery Design & Testing Training Documentation Discovery Workshops Data Collection Capture Workstation Installations Initial Build of Configurations Provisioning & Installation of Servers Initial Integration Build Re-Work and CR’s Deploy into Production Functional and Unit Testing User Acceptance Testing User & Admin Training Go-Live Support Project Initiation Document Solution Specification Document UAT Plan Bespoke & White Papers Project Plan