Responding to Student Concerns

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Presentation transcript:

Responding to Student Concerns Carrie Smith, Assistant Dean of Students Carrie

Student Care & Outreach Our mission is to coordinate care and assistance for all students, undergraduate and graduate, who experience complex, hardship, and/or unforeseen circumstances, by providing individualized assistance and tailored interventions.

Student Care & Outreach: Continuum of Care Immediate Threat of Harm to Self/Others General Concern

Hub of Care and Support SCO often serves as the starting point for students, families, faculty, and staff, who are navigating concerns related to: Academic issues Substance abuse Change in financial situation Emotional distress Mental health resources Death of a family member or friend Social and adjustment issues Complex family issues Victim of a crime (non-NDAH)

Gathering information Direct support Documenting student interactions across campus Direct support Resource for resources Responding to faculty and staff concerns Collaborating with parents and families BARC Case Management Providing interventions Hardship Withdrawals Absence notifications Incidence Response Embark@UGA Outreach Using data to identify students for proactive outreach Trainings for faculty, staff, and students #HSWD in 2016-2017 – 152 Incidence response: Hurricanes Harvey, Irma, Nate – includes coordination of notifying appropriate faculty about deployment or activation in response to storms; Outreach to students affected by earthquake in Iran and Iraq and unrest in Turkey Outreach: More than 50 individual presentations to faculty, staff, administration and students – estimate somewhere around 600 people

Campus-wide Case Management Team Integrated university-wide network of care Goal of facilitating student success by harnessing university resources through coordinated communication Breaking down silos of information to provide collaborative care Meet weekly to triage complex student needs

Campus-wide Case Management Team Student Care & Outreach - Carrie Smith (Chair) Academic Advising - Julia Butler-Mayes Academic Partnerships and Initiatives - Beate Brunow Center for Student Activities and Involvement - Taylor Cain Counseling and Psychiatric Services - Jennifer Hester Disability Resource Center - Carolyn Arnold Division of Academic Enhancement - Maggie Blanton Graduate School - Cheri Bliss Office of Institutional Diversity - Dominique Quarles Office of Student Financial Aid - Anthony Jones UGA Police - Capt. Adam Fouche University Health Center - Liz Prince University Housing - Scott Patton

What should I do if I am concerned about a student? Speak directly to the student Build on your existing relationship Contact the appropriate office(s) or provide resources Close the loop with Student Care & Outreach in order to prevent creating a silo of information Do not hesitate to call the police if you believe you or the student are in immediate danger

Student Care & Outreach Staff Beau Seagraves, Associate Dean of Students; Director of Student Care & Outreach Carrie Smith, Assistant Dean of Students for Student Care & Outreach Britney Deaver, Student Affairs Case Manager Glen Harris, Jr., Student Affairs Case Manager Ansley Long, Graduate Assistant

Student Care & Outreach: Continuum of Care Providing interventions and ongoing support throughout a student’s enrollment Immediate Threat of Harm to Self/Others General Concern Carrie

Behavioral Assessment and Response Council (BARC) BARC is charged to: Promote the safety of campus Protect against threats of immediate harm to students or other members of the campus community Determine the appropriate response to students exhibiting behaviors threatening to themselves and/or others

BARC Process BARC case management is housed within Student Care & Outreach BARC meets every week on Wednesday afternoons, and as necessary BARC, in partnership with SCO, will decide if a case will be handled by BARC or if it will be handled by SCO

Members of BARC Eric Atkinson, Associate Vice President for Student Affairs Jan Davis Barham, Associate Dean of Students Julia Butler-Mayes, Interim Director of Academic Advising Services Linda Kasper, Executive Director of University Housing Barrett Malone, Director, Office of Student Conduct Bill McDonald, Dean of Students (Chair) Beau Seagraves, Associate Dean of Students (Co-Chair), Director of Student Care & Outreach Dan Silk, Chief, UGA Police Department Carrie Smith, Assistant Dean of Students Alicia Talbird, Case Manager, Counseling & Psychiatric Services Ash Thompson, Director, Counseling & Psychiatric Services

Contact Us Visit us: 325 Tate Student Center We are open for walk-ins from 8:00 am – 5:00 pm, Monday – Friday Call us: 706-542-7774 Fill out an online report: sco.uga.edu

sco.uga.edu

QUESTIONS??? cvsmith1@uga.edu 706-542-7774 Beau/Carrie