Successes & Challenges in Programming Year 2017-2018 Presented to RLC June 15-16, 2018 by Liane Cooper

Our Big Successes: December Holiday Event at O Street Mansion 9/20/17 Kristina Francis, President/CEO , EsteemLogic Accelerating Your ‘Yes” to Find Daily Fulfillment at Work 10/25/17 Jennifer L. Joyce, Assurance Services Senior Manager, Ernst & Young Strategies to Get It Done: Defensible Disposition 11/15/17 William (Jack) Sexton, Records Mgt Project Manager, DHS/ICE/SEVP The Job To Be Done – The Business Case for End-to-End Automated Records & Information Management 12/11/17 SPECIAL EVENT: Holiday Tour -The Mansion on O Street , 2020 O Street, NW, Washington DC 22036 Open Invitation to ARMA MetroMD, AIIM, and Guests (Transportation : Dupont Circle/Farragut North Metro) 1/17/18 Amina Elgouacem, President & CEO, NEOSTEK Lessons Learned: Good RFPs & RFIs are Key to Successful RIM Implementations 2/21/18 Michelle Bundy, VP Enterprise PMO, Freddie Mac Practical Tips to Make Change Stick 3/28/18 Elizabeth Adkins, Director , Information Governance, Grant Thornton Keeping Data Safe: The Need for Information Governance and Information Security to Work Together 4/18/18 ANNUAL SEMINAR: ‘Pivoting from Paper – Are We There Yet?’ At Drinker Biddle LLP, 1500 K St, NW, Suite 1100, Washington DC 20005 (Transportation: McPherson Square – Orange Line) 5/16/18 John Brandt, US Department of State Topic: US Diplomatic Courier Centennial, Archives, Records 6/20/18 Mitch Farbstein, Feith Topic: Cyber content Protection Year End Wrap, Awards, New Officers Our Big Successes: December Holiday Event at O Street Mansion Food, networking, adventure & exploration of over 100 rooms,70 secret doors Seminar Event: “Pivoting from Paper – Are We There Yet?” Co-Sponsoring with Metro MD Chapter

Our Big Seminar Successes: More involvement with our sponsors – Innovation, Experimentation & Risk to planning & execution! Seminar Event: Lunchtime “Speed Networking” event – Attendees present Platinum or Gold Sponsor with question & vigorous discussion ensues! Great mixer! “Speed Networking” – Highly rated on evaluations!

More Big Successes: Marketing - Purchase of promotional ARMA NOVA signage (It’s branded exhibit ware) for booths at conferences & conventions Marketing – Branding snacks for distribution at DGI (Digital Govt Institute) and other events – Examples: ARMA NOVA – “Champions for Records Mgt & Info Governance! Check out our great programs at arma-nova.org” - ARMA NOVA – “Feed your CRM & IGP Cred! Check out our great programs at arma-nova.org”

Successes: But making lemonade… More time with our Training Futures community partner – Inviting trainees to join us for events (and to eat the food we cannot, due to falling numbers!) Implemented STAR CHAPTER within the last year & a half – We’re still learning the capabilities, our EXECUTION could be stronger using features Our numbers are dwindling – As high as 102 in June 2014, only 59 members today. We’re small but mighty… We used technology to promote ourselves – LinkedIn, list serve, email, website, and… TWITTER - 518 tweets last year, 105 followers!

Challenges: Forcing us to make lemonade Lost our beloved venue (location, location, location) at Clyde’s of Tysons Corner – CLOSED suddenly with only days to go before our monthly contracted event! Temporary space at country club one month… Restaurant search, striking contract, conducting two meetings – then phased NEW MANAGEMENT, new contract required, new events planner, new chef!

Challenges: The Big Conundrum Falling Membership Falling Participation in monthly events & seminar Venue Contract Risk >> Our out-go $ overtaking our income Searching for root cause: –relevant programming? -need a fresher format? (Not dinner meetings?) -expense/competition for $ to maintain continuing credits? -complicated time & travel? -not enough marketing? -ways to reach & involve younger professionals?