Work Order Request System http://www.fitchburgstate.edu/offices-services-directory/capital-planning-maintenance/who-we-are-and-how-we-can-help-you/

Returning users must create password

New users must register and create password FSU Account # 365420052 Must submit your first request to be registered !

The Work Request Page serves as your Home page for myschoolbuilding The Work Request Page serves as your Home page for myschoolbuilding.com Across the top of the page you’ll notice 3 tabs labeled Maint Request, My Requests, & Settings Maint Request Steps 1-3

This password is ALWAYS fsc not your personal password Maint Request Steps 4-7 Department you work in or Housing for all Residential fsc This password is ALWAYS fsc not your personal password Step 4 – Please use as much detail as possible! Step 5 – Purpose will always be Housing & Residential Services or your department Step 6 – fsc - for all submittals Step 7 - Submit

My Requests Tab – will list all work orders you have submitted

Settings Tab – used to change your information Only need to input this once. fsc fsc

WORK ORDER STATUS DEFINITIONS New Request: All work orders initially are set to New Request. Work in Progress: Any work order assigned or scheduled to be completed would be considered as work in progress. Complete: A complete status signifies that all the actual work has been done. This will alert requesters that the work order has been done. Declined: The declined status defines any work orders that will not be done. Parts on Order: This defines any work order waiting for parts before continuing. Duplicate Request: Any work order entered twice or previously requested. On Hold: Work placed on hold for any reason besides waiting on parts would have this status. Waiting for Information: You may encounter this status if we need more information from you the requester.

Important Reminders Personal Access : password to enter the system is your own personal password. Password to Submit Work Order (submittal password) : is not the same as your personal password to access the system. Submittal password is fsc (as in Fitchburg State College). Purpose: Housing & Residential all others please put the department you work for. Account Number: 365420052 Thank you for using School Dude!!