RETENTION SCORECARD PRESENTATION Jane Cooper McKeil School of Business October 11th, 2013

PROGRAM OVERVIEW CURRENT OFFERINGS IN THE WORKS Human Resources Management (113) Public Relations (166) Marketing Non Co-op (319) Marketing Co-op (359) Office Administration Executive (327) Office Administration Legal (328) Office Administration Medical (329) Office Administration General (380) Tourism & Travel (314) Event Management (384) Advertising (650/652)

Grad Rate (2012-13 KPI results) RETENTION SCORECARD Program Name Enrolment Student Success Sem 1 Enrol. Retention Semester 1-2 Semester 1-3 (year 1) Grad Rate (2012-13 KPI results) Human Resources Management (113) 54 101% n/a 91.3% Public Relations (166) 33 96% 96.2% Marketing Non Co-op (319) 94 100% 85% 47.3% Marketing Co-op (359) 48 79% 60% Office Administration Executive (327) 75 98% 88% 68.4% Office Administration Legal (328) 82 87% 84% 50.8% Office Administration Medical (329) 155 91% 80% 62.6% Office Administration General (380) 51 90% 76.5% Tourism & Travel (314) 141 75% 64% 52.6% Event Management (384) 23 Advertising (650/652) 85 65.3% Total – Jane Cooper 756 89% 62%

TARGET ROLL-UP What is your baseline retention for the school? 89% Sem 1-2 79% Sem 1-3 Provide a statement about your overall target for your school 2% (2013-14)

AREAS OF FOCUS Which specific program/s will you focus your attention on? Programs with less than 85% retention

TACTICS FINANCIAL LITERACY AND SUPPORT Financial concepts course (preparing a budget, understanding interest rates) Information on career compensation CAREER CLARITY Careers courses offered in most programs Managing expectations Managing expectations: Employment opportunities (understanding roles within an organization) Giving consideration to personal values and beliefs (OA Medical) Preparing for entry-level positions

TACTICS MOTIVATION AND EFFORT Late assignments accepted for feedback eLearn messages Differentiated quizzes ACADEMIC ABILITY AND SKILLS Smaller, more frequent testing, with less reliance on comprehensive exams Familiarization with eLearn Comprehensive learning plans eLearn messages: Icebreakers Inspiring quotations Messages of encouragement Differentiated quizzes: Four quizzes within the first couple of weeks, each incorporating a different “level” of study: In-class learning; read textbook and/or supplied materials; experiential learning; on-line learning Students then given a review after each quiz: “how could you have studied better/been better prepared Familiarization with eLearn: Orientation to Mohawk College

CONCERNS / ISSUES Impact of blended learning Eventual need to raise admission requirements in some programs International student mix Stretched resources

THE FUTURE … Provide greater opportunities for anywhere, anytime learning Foster a creative, collaborative environment, where people aren’t afraid to take risks

Q & A 5 Minutes