Skills For Care – October / November Update London and South east

New - registered manager research Skills for Care’s new research into registered managers The study of over 800 registered managers found that: The RM role covers day-to-day operations, working with families and relatives, working with external partners, leadership and business strategy  almost 80% of managers felt that their role had changed since they first started. More varied, and more pressured. 70% of managers were offered their first registered manager post by an existing employer over a third of respondents also reported performing tasks not in their job descriptions only 20% of managers felt that the role had become better recognised over time.   If there was any doubt as to the importance of registered managers, then in addition to this latest research, we know that, as of June 2018, 92% of providers rated ‘good’ and 100% of services rated ‘outstanding’ overall were also rated as ‘good’ or ‘outstanding’ for ‘Well-led’ (one of the CQC’s key lines of enquiry). Supporting the 20,000 registered managers in England is therefore key to providing quality care.  Oliver French, Project Manager at Skills for Care commented: “Our latest research gives us a better understanding of the registered manager role, how it‘s evolving and what support and recognition is needed to recruit and retain this group of managers. “We already know that the turnover and vacancy rates for registered managers are 23% and 11% respectively, and we expect as many as 10,000 registered managers to retire in the next 15 years. This needs to be addressed by the sector.” Skills for Care’s research identifies that a clear pathway is needed for the registered manager role. Therefore career planning is vital in ensuring that a skilled and confident group of managers and leaders are in place for the long-term future of adult social care. Oliver French concludes: “We’re working hard to ensure that registered managers receive the praise and professional recognition they deserve through a number of initiatives. These include our professional membership body, networks where managers can connect at a local level and our succession planning pilot programmes that are testing models of support for aspiring and new managers.” 

New - e-learning modules for leaders and managers Two new digital learning modules to help frontline leaders and managers: ‘Leadership and management’ and ‘Manage self’ modules. £15.00 each to complete Mapped to the Manager Induction Standards Can be used as evidence towards meeting standards 1 and 9 applicable to aspiring and existing managers, can be used beyond induction Include real life case studies and scenarios help learners reflect Can be accessed anytime, once you set up a Skills for Care e-learning account

Updated – Recommendations for CQC Provider Guide The Guide is a first step into understanding the workforce expectations of the CQC. Free download aimed at providing the basics to CQC regulated providers Signposts to the relevant parts of the Skills for Care offer Update represents a more streamlined edition and is available as a single download rather than multiple sections.  

Updated – 'Culture for care' toolkit The toolkit explains what workplace culture is and how you can develop a positive one in your organisation. You can use them with front line care workers, and other staff, to help you develop your workplace culture.  With updated guidance and activities, the sections cover: A sense of identity Shared values and assumptions Norms and expectations Lines of communication Complex subcultures Continuous changes and development (A paper copy of the toolkit hopefully will be ready later in 2018.)

Sharing practice - Learn from Others We have updated this website with a number of case studies from earlier Workforce Development Innovation Fund projects. The latest additions to this resource bank of good practice include: Suffolk Brokerage - wellbeing project for social care managers   Partners in Care - The Leadership Approach - an exploration of what it means to be ‘well led’ Inclusion Barnet – a management handbook for Deaf and Disabled people’s organisations, peer led organisations and user led organisations  Independent Lives - Mindfulness in social care  Visit: http://learnfromothers.skillsforcare.org.uk/

Sharing practice – Talk Health and Care blog RM – Bernadette Kendall – Care Concern Why good moving and handling starts with communication Care Concern - outstanding

Winter wellbeing Flu vaccinations for social care and hospice staff NHS England will provide free flu vaccinations Available to staff who provide direct care to people in clinical risk groups or who are over 65. Find out more here. NHS England will once again provide free flu vaccinations for social care staff. The vaccination is available to staff who provide direct care to people in clinical risk groups or who are over 65. Find out more here. The Flu awareness video that was filmed in a Sutton care home following an outbreak earlier in the year. The long version is most suited to share with care home providers as it outlines the whole impact. The short version is more for social media use as a ‘short and snappy’ message Never underestimate the flu (short version) https://youtu.be/HR8s-uiSPWE Never underestimate the flu(full version) https://youtu.be/3d4Ekiwac5Y Flu awareness video that was filmed in a Sutton care home following an outbreak earlier in the year Short version https://youtu.be/HR8s-uiSPWE Full version https://youtu.be/3d4Ekiwac5Y

Workshop - Getting started with values-based recruitment and retention Wednesday 10 October 2018- London Wednesday 07 November 2018- Maidstone, Kent Wednesday 28 November 2018- Winchester Thursday 13 December 2018- Reading To book, click here, and come and find out about: what workplace values are the benefits of establishing workplace values working with others to develop and agree workplace values communicating your values to help recruit and retain the right people. half-day workshop

Skills for Care roadshows Find out about the practical support that Skills for Care offer, including: how to achieve a good or outstanding CQC rating funding and qualification changes support on workforce development using information to enhance service quality or developing a positive workplace culture   They are taking place on   Thursday 29 November 2018, in Kent Monday 3 December 2018, in London Roadshows are free to attend: please book here.

Registered manager membership Bookshop Discounts for our members include… Wellbeing for registered managers: a practical survival guide - £20, exclusive price for new registered manager members Good and outstanding care guide - extended workbook edition’ - £20 (£15 off) Becoming a manager – The Manager Induction Standards workbook - £60 (£15 off) Effective supervision guide - £15 (£5 off) Effective workplace assessment guide - £15 (£5 off) Practical approaches to workforce planning - £17.50 (£2.50 off) Join today at www.skillsforcare.org.uk/membership

Registered manager membership Discounts also available on Skills for Care leadership programmes, workshops, and seminars: Well-led programme - £935 +VAT (£50 off) (starting 1st November) Moving Up programme - £950 +VAT (£50 off) (Starting 9&10 Nov) Making your inspection count seminar-£110 +VAT(£10 off) 5th Nov Mentoring workshops–Free (£160 & VAT -non-members) 5th Dec Other benefits to becoming a member include: a copy of the Social Care Manager’s Handbook when you join monthly membership newsletter and Facebook group membership logo Access to resource library and n online leadership toolkit

Stay connected… For further information and updates or further support access the Skills for Care website www.skillsforcare.org.uk Sign up for enews Contact your Locality Manager- check here Follow us on twitter: @skillsforcare LinkedIn: Skills for Care Like us on Facebook: Skills for Care