Library Innovation and Emerging Trends

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Presentation transcript:

Library Innovation and Emerging Trends The Idea Store Columbus Seattle Library Innovation and Emerging Trends Dr. Anthony Chow Nashville Orange County Kazakhstan

The Idea Store The message from Tower Hamlets' households taking part in London's most comprehensive opinion survey about libraries was stark and simple: they wanted a high-quality, modern library service which provided a far greater range of services Special events and exhibitions and author events for all ages and interests Idea Stores where people are Adult education classes, library services, events and a café are under one roof for the first time in Tower Hamlets Information specific resource centers on: Business, Careers, Law, Online learning, Local History 1/13/2019

Columbus Metropolitan Library Professional designed, organized, and delivered information services (Amazon style) 1/13/2019

Unique interface Visual ILS AquaBrowser discover layers 1/13/2019

Seattle public library Information can be viewed and searched by audience and language and customized integrated with Web 2.0. Information can be viewed and searched by audience and language. My SPL dashboard Tutorial on how to use the library Mapping and location services 1/13/2019

Nashville public library Event marketing, segmented information seeking. Kids Zone 24-7 chat reference Integrated mapping, event scheduling with Google 1/13/2019

Orange county (Florida) Computer classes, self-paced online classes, mobile integration and apps. Computer classes, self-paced online classes, mobile integration and apps. 1/13/2019

Youth-oriented web space 1/13/2019

National library of astana-kazakhstan Re-defining the image of the library as “place” and how people find, access, and interact with libraries. Six floors of redesigned space maximizing social community, experience, and information access 1/13/2019

Orange boy Columbus has placed “customer experience” in charge of private marketing firm. 1/13/2019

ICMA, the International City/County Management Association Study Six themes emerged from the nine innovation grant projects Library and local government leaders need to con­nect on community priorities. Building partnerships is key to innovation. Leadership happens at all levels of an organization. Successful partnerships require commitment to the effort. Innovation occurs in communities of all sizes. Not every effort will be successful. 1/13/2019

Anythink libraries Branding, emphasis on community engagement 1/13/2019

Harvard library innovation lab Pushing and testing ideas Library browsing visualization Awesome Box Test Kitchen 1/13/2019

Data dashboards Identify goals Measure them Display them in real-time Mine data to inform current and future decisions 1/13/2019

General themes User-Centered Go where the users are Information science Content customized to users Integrated data systems Self-help online services strategically designed Technology access Library as community center and place Library Marketing and Branding Identify Demographic and User Trends Design services around them Locations Services Content Experience Have-not and Haves 1/13/2019