Why HR Often Sucks
Agenda The disclaimer Why Care About HR? 10 reasons HR often sucks 3 things to remember (not suck) www.wilymanager.com
Who Cares? There are no world-class companies with weak HR departments. Excellence requires great HR. Employees are expensive, and good leadership/management maximizes the value of organization’s investment in people. Great HR has better firm performance* 63% less unwanted turnover 400% greater sales per employee Over 3 times greater Market Value:Book Value *Becker, Huselid, Ulrich The HR Scorecard www.wilymanager.com
10 Reasons HR Often Sucks Organizations don’t know what they want/need from HR. In the absence of #1, they expect them to arrange picnics and Christmas parties. We make HR the policy-cops There is no HR business plan Managers like to use HR as a scapegoat www.wilymanager.com
10 Reasons HR Often Sucks HR is not properly staffed HR reports through finance HR people do not know the core business HR should be a “Hi-Po Depot”, not the company ghetto. HR needs to be better at selling itself, and influencing others in the organization. www.wilymanager.com
3 Things to Remember Have an HR business plan that is attached to the strategic plan Get skilled business people into HR Get HR at the table. www.wilymanager.com