Business correspondence 14.1.2019 16:28 Business correspondence Revision of the 1st semester ©Lenka Lexová

Letter head1 Address2 Date2 Greeting3 Body of the letter4 Close3 Messrs Kenneth Beare 2520 Visita Avenue Olympia, WA 98501 USA Jackson Brothers, Ltd. 3487 23rd Street New York, NY 12009 September 12, 2013 RE: Enquiry Your ref. Our ref. Dear Sirs With reference to your advertisement in yesterday's New York Times, could you please send me a copy of your latest catalogue. I would also like to know if it is possible to make purchases online. Yours faithfully Lenka Lexová Sales manager (Signature) Encs:(4) Letter head1 Address2 Date2 Greeting3 Body of the letter4 Close3 Signature5 Enclosures5 ©Lenka Lexová

With reference to your advertisement in yesterday's New York Times, Dear Gentlemen With reference to your advertisement in yesterday's New York Times, could you please send me a copy of your latest catalogue. I would also like to know if it is possible to make purchases online. I am looking forward to an early reply.  Yours faithfully   Inquiry Opening phrase Request Closing phrase ©Lenka Lexová

Description of the goods Thanks for a reference Description of the goods Selling terms (price, delivery, selling terms) Validity Enclosures Closing phrase Thank you for your enquiry. We are pleased to offer you the following goods: Article Date Pages "Role of the strike of 1867„ 1987 47 „The War of 1812„ 1969 121 The price is 42 pounds for each piece. We can promise delivery in February by the latest. This offer is not binding and is held open till 20 January. As requested we enclose our catalogue and price list. We hope that our offer will meet your requirements. ©Lenka Lexová

Request for lower prices, better terms of delivery and payment Reply to offer Thanks for offer Request for lower prices, better terms of delivery and payment Expression of hope Dear Mr Parker We thank you for your offer of 25 November. However, we can accept it only if you lower the prices and shorten the delivery terms by one month. We request you to agree to payment by L/C. If you meet this requirement, we will be pleased to place an order with you. Yours sincerely ©Lenka Lexová

Complete the missing words: We are ……….. forward to ………. reply. We hope to ……….. soon. We hope you will ….. this matter ………… Many …… …… your letter ….. May 10. We should be ….. if you would …… ... your ……… catalogue. We are …………. in your ………… We would ……… your quoting us …… the goods. Please let us ….. if you have …. Stock the following ………. The price is lower ….. 5 …….   ©Lenka Lexová

The price is ……. CIF London seaworthy ………… The price is …….. CIF London seaworthy …………. We are …… to place an order …… you. We ……. to say that we have found offers ….. other …….. more ……… If your price and ………… terms meet our ………., we may become regular ………… We would …….. the goods ……… of June ……..latest. We have seen your ………. in “Lidové Noviny” and would be ………. to have your ………… To save ….. we enclose you a proforma ……… We agree …. payment ………. instead of by L/C. …. orders …. 200 pieces or ……. we can grant you a special ……. ©Lenka Lexová

  We refer to your letter. We wish to say…. We have pleasure to inform you…. We await your reply soon. We are sorry to say … This offer is binding. We can accept the offer only if you lower the prices. We hope that our offer will be satisfactory. We can give you a special discount. The offer is held open till 5 March. The prices are acceptable, we can promise the best terms. We believe that you will lower the prices. We can guarantee immediate dispatch. We have been referred to you by AAA. This offer is without engagement. We are sorry to say we have found offers of other firms more suitable. ©Lenka Lexová

Explain the abbreviations: As soon as possible Please reply Number Cost, insurance, freight Letter of credit Free on board Cost and freight Pieces Enclosure(s) Regarding Regards Limited, Incorporated asap. RSVP No CIF L/C FOB C&F pc. Enc(s). re Rgds Ltd., Inc. ©Lenka Lexová

Resources ASHLEY, A. Oxford Handbook of Commercial Correspondence. 1.vyd. Plzeň: Fraus, 1999, 128 s. ISBN 978-0-19-457213-2. BABÁKOVÁ, Jiřina. SACHS, Rudolf. Anglická obchodní korespondence. Commercial Correspondence. 1.vyd. Plzeň: Fraus, 1999, 128 s. ISBN 80-723-8051-6. DYNDA, Antonín. Česko-anglická obchodní korespondence. 1. vyd. Praha: PRAGOEDUCA, 1995, 513 s. ISBN 80-858-5629-8. GAVLASOVÁ, Milena. PYTELKA, Josef. Angličtina pro ekonomické obory. 1.vyd. Praha: Státní pedagogické nakladatelství, 1987, 128 s. ©Lenka Lexová