Strategies for a High-Performance Revenue Cycle

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Presentation transcript:

Strategies for a High-Performance Revenue Cycle Highlights of Research Findings PATIENT FRIENDLY BILLING®

Strategies for a High-Performance Revenue Cycle: Key Competencies People Processes Technology Metrics Communication Culture

People PATIENT FRIENDLY BILLING®

Strategies for a High-Performance Revenue Cycle: People Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 6.

Strategies for a High-Performance Revenue Cycle: People Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 7.

Strategies for a High-Performance Revenue Cycle: People Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 8.

Processes PATIENT FRIENDLY BILLING®

Strategies for a High-Performance Revenue Cycle: Processes Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 10.

Strategies for a High-Performance Revenue Cycle: Processes Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 11.

Strategies for a High-Performance Revenue Cycle: Processes Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 12.

Strategies for a High-Performance Revenue Cycle: Processes Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 13.

Strategies for a High-Performance Revenue Cycle: Processes Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 14.

Strategies for a High-Performance Revenue Cycle: Processes Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 15.

Strategies for a High-Performance Revenue Cycle: Processes Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 16.

Technology PATIENT FRIENDLY BILLING®

Strategies for a High-Performance Revenue Cycle: Technology Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 20.

Metrics PATIENT FRIENDLY BILLING®

Strategies for a High-Performance Revenue Cycle: Metrics Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 22.

Communication PATIENT FRIENDLY BILLING®

Strategies for a High-Performance Revenue Cycle: Communication Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 24.

Strategies for a High-Performance Revenue Cycle: Communication Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 25.

Culture PATIENT FRIENDLY BILLING®

Strategies for a High-Performance Revenue Cycle: Culture Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 28.

Roles in a High-Performing Revenue Cycle PATIENT FRIENDLY BILLING®

Strategies for a High-Performance Revenue Cycle: Roles Source: The Patient Friendly Billing® Project, Strategies for a High-Performance Revenue Cycle (Nov. 2009), p. 4.

Strategies for a High-Performance Revenue Cycle Get the full report at www.patientfriendlybilling.org