MGT 3513: Introduction to Human resource management Dr. Laura E. Marler (Templeton) “Good management consists in showing average people how to do the work of superior people.” John D. Rockefeller

Tips for exam preparation Take very good notes in class. I PROMISE that there will be exam questions on topics we discuss in class that are not in your book. Write down any examples that are given. They may be on the test! Raise your hand if you need me to repeat something or explain it in a different way.

Best Boss Worst Boss Activity Introduce yourself Share contact info Share a story about a former boss

Maroon alert: Our class plan… http://www.emergency.msstate.edu/

Management vs. human resource management How do they differ or are they the same???

Types of Managers Top Managers Middle Managers First-Line Managers Examples:__________________________________ Middle Managers First-Line Managers

What are human resources? People who work in an organization Human Resources = personnel, associates, employees, team members 3 Types of positions Managers Line employees Staff employees

Jobs in HRM - http://www.hrm.msstate.edu/aboutus/ HR generalist ________________________________________ HR specialist HR consultant

What does SHRM stand for??? Society for Human Resource Management http://www.shrm.org/

Opportunities to get involved with HR professionals MSU student chapter of SHRM Sign up to be on the e-mail list if you are interested! Golden Triangle Human Resource Association http://gthra.shrm.org/ SHRM http://www.shrm.org/

Opportunities to get involved with HR professionals Why join the MSU Student Chapter of SHRM? Benefits of joining MSU SHRM Exposure to HR professionals Networking opportunities Opportunities to learn more about HR GTHRA & MSU Partnership Dual membership (if you attend GTHRA meetings) Opportunity for job shadowing

Key HRM Responsibilities Development, implementation, and maintenance of HR systems Examples of HR systems ______________________ Internal consulting Coaching and counseling

HRM DECISIONS INFLUENCE… Business Bottom line Examples of costs Absenteeism Turnover Lawsuits Employees Individual standard of living Compensation Career development

Good HR practices  Lower turnover

Why is turnover expensive??? Turnover is ________________________________ Bad hiring = waste of time & $$$ Specific costs associated with turnover _________________________

Dr. Marler’s Unsolicited Advice on INTERVIEWING If you are interviewing for a job… Keep in mind that you are interviewing the company IDEA FOR AN INTERVIEW QUESTION What is the turnover rate in your company? For this position? OR What is your retention rate in your company? For this position?

Research & practice

Which is a better predictor of job performance? Highly conscientious job applicant An intelligent job applicant

Which is a better predictor of job performance? Confidence Intelligence

True or false: integrity test predicts whether someone will steal, be absent, or take advantage of an employer. TRUE: Yes, this is accurate; the tests work. FALSE: No, most applicants can “fake” their way through this type of test.

Which is a better way to improve performance? Participative decision making that involves employees Setting performance-related goals

True or false: it is easy for a company to implement performance evaluations in a way that is fair and unbiased. TRUE: Yes, this is accurate! It’s easy to train managers to complete performance appraisals in an unbiased way. FALSE: No, performance appraisals are inherently flawed due to the human rater.

Practical takeaways from class Research helps us make better _____________________. Better hiring decisions mean ______________________. Lower turnover improves the _______________________.

REMINDERS Sign up for MSU SHRM if you are interested Purchase textbook or use the one on reserve at the library. Complete your student profile (if you have not) Register for MISWEB – select the correct section Access MISWEB (go to online grades) Print out slides for next class meeting Bring slides (and answers!) to our next class Feel free to contact me if you have any questions! lmarler@business.msstate.edu