Let’s get Digital: CCPS digital technology and social care event The opportunities for incorporating digital innovation into service design and strategic planning Diana Hekerem Head of Strategic Commissioning Support Christine Owen Improvement Advisor Title slide option 1

and Responsive Improvement Support Grants and Allocations Supporting health and social care services to redesign and continuously improve National Improvement Programmes Care Delivery Living Well in Communities Primary Care Mental Health Acute Dementia Place, Home and Housing Medicines (SPSP) Maternity and Children’s System Enablers Strategic Planning Outcomes-based commissioning Strategic Commisioning Design Third and Independent Sector Engagement Board and Partnerships QI Development Evidence, Evaluation and Knowledge Exchange Person Centred Health and Care Tailored and Responsive Improvement Support Grants and Allocations Blending technical QI methodology, design methods and relational change management techniques

We support services and systems to understand their high impact opportunities for improvement We assist in the design of processes, care models and systems which will improve outcomes We provide practical support to enable organisations to implement changes that will lead to improvement, including a core focus on using small scale iterative tests of change (PDSA cycles) and data (qualitative and quantitative) to understand what has and hasn’t worked We support services and systems to evaluate the impact of their changes and spread the learning about what has and hasn’t worked

…to share new models of care and generate ideas around alternatives to overnight support while maintaining safe and quality support for people who need it…

We support services and systems to understand their high impact opportunities for improvement We assist in the design of processes, care models and systems which will improve outcomes We provide practical support to enable organisations to implement changes that will lead to improvement, including a core focus on using small scale iterative tests of change (PDSA cycles) and data (qualitative and quantitative) to understand what has and hasn’t worked We support services and systems to evaluate the impact of their changes and spread the learning about what has and hasn’t worked

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