Review Exam 2

Chapter 6 What Is Telecommunications? What Is Data Communications? What is a Communication Line Bandwidth? Digital Versus Analog Data Communication Media Transmission Modes Telecommunications Devices Telecommunications Carriers and Services Networks: LAN, WAN, and Client/Server Systems Network Topologies Popular Communication Protocols

Chapter 7 What is the Internet IP Addresses The Domain Name System (DNS) Internet Communication Protocols How to Connect to the Internet Internet Services Basic Internet Software Telnet Software FTP Software The World Wide Web Intranets and Extranets Virtual Private Networks Privacy and Security

Chapter 8 Forms of E-Commerce Multistage Model for E-Commerce E-Commerce Challenges Basic Components of a Successful E-Commerce Model Supply Chain Management Key Technology Infrastructure Components Payment Mechanisms Threats to E-Commerce How to Protect Your Privacy On-line Developing an Effective Web Presence

Chapter 9 What is a TPS? Characteristics of a TPS Transaction Processing Activities Control and Management Issues Methods of Transaction Processing Objectives of a TPS Some TPS Applications Enterprise Resource Planning

Chapter 10 What is MIS? Characteristics of MIS Outputs of MIS Guidelines for Developing MIS reports Decision Making and Problem Solving Types of Decisions Optimization, Satisficing, and Heuristic Problem Solving Factors What is a DSS? Characteristics of a DSS Capabilities of a DSS Decision Support System Components The Group Decision Support System Capabilities of a GDSS The Executive Support System Capabilities of an ESS

Chapter 11 What is AI? The Nature of Intelligence Components of AI Some Characteristics of an Expert System Components of an Expert System Participants in Developing and Using Expert Systems Why Develop an Expert System? Applications in Expert Systems and AI

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