Listening to the Voices Of Residents Can you really hear them?

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Presentation transcript:

Listening to the Voices Of Residents Can you really hear them? National Research Center, Inc. Tom Miller, President July 10, 2013

© 2013 National Research Center, Inc.

Including the Public Voice Conversations Newspaper write-ins Informal Council meetings Budget hearings Public Meetings Focus groups Interviews Surveys Assessments © 2013 National Research Center, Inc. 3

© 2013 National Research Center, Inc.

“ [Skeptics] thought we were an evil force which might lead the country straight to hell – or direct democracy, which they regarded as equally terrifying.” George Gallup, 1957 © 2013 National Research Center, Inc.

© 2013 National Research Center, Inc.

What do Americans think about… Same sex unions? Sending troops to Syria? The job the President is doing? © 2013 National Research Center, Inc.

What do Americans think about… Their local government services? The quality of their community life? Priorities in their communities? © 2013 National Research Center, Inc.

Surveys on The Rise 600 2010 60 1990 © 2013 National Research Center, Inc.

Survey Purposes Community Government Participation Quality Importance Priorities Participation Opportunities Needs © 2013 National Research Center, Inc.

Service Rating* Benchmark Fire 85 Police 80 Parks 77 Recreation 75 Library 70 Trash haul Water 65 Street Repair 55 Econ Devel 52 Land Use Plan 40 Code Enforcement 20 * % Excellent + Good © 2013 National Research Center, Inc.

Education and Enrichment Natural Environment Safety Mobility Education and Enrichment Natural Environment Livability of Community Overall Community Engagement Built Environment Recreation and Wellness Economy © 2013 National Research Center, Inc.

Comparison to Benchmark Overall Quality of Life Community Values Mobility Safety Education and enrichment Natural Environment Built Environment Community Engagement Recreation and Wellness Economy Legend Comparison to Benchmark Above Similar Below Driver

The Right Collaboration Community Decisions Elected officials Residents City Staff © 2013 National Research Center, Inc.

Comments-Questions? © 2013 National Research Center, Inc.

Contact Information Tom Miller National Research Center, Inc. 2955 Valmont Road Boulder, CO 80301 tom@n-r-c.com www.n-r-c.com 303-226-6986 © 2013 National Research Center, Inc.