A Blueprint for Building a Culture of Evidence David Leavitt Executive Director of Institutional Effectiveness Bunker Hill Community College Michael Taft CEO ZogoTech Dr. Natalie Kistner Director of Business Development
How Do You Define a Culture of Evidence?
“An institutional environment in which planning and decision-making processes at all levels of the institution are data-driven.” - Kay and Byron McClenney
What Does Your Foundation Look Like? Where is your college strongest? Which area(s) pose the greatest challenge?
The Role of Technology in Building a Culture of Evidence
Existing Infrastructure Creates Challenges Transactional systems (e.g., SIS) not designed to collect historical data Data housed in multiple locations (silos) Systems built to enter - not extract - data End users have limited access to data Poor data quality No common data dictionary
Leverage Technology to Improve Infrastructure Integrate multiple data sources Perform complex data transformations Automate labor-intensive processes Provide insight needed for change Create a common language for discussing problems
Keep in Mind Technology CAN’T . . . Ask (the right) questions for you Determine the appropriate course of action for you Take that action for you, including: Make changes to the college’s policies/processes Provide guidance for a specific student
If not JUST Technology . . . People Committed leadership Data champions Empowering faculty and staff at all levels Process How do people get access to data?
Bunker Hill Community College’s Story Joined Achieving the Dream in 2007 Became a Leader College in 2011 2014 Leah Meyer Austin Award winner How did BHCC get from Point A to Point B?
BHCC Self-Reflection
Bringing People, Process, and Technology Together Hold data summits to expose end users to data Enable end users to access data on their own Evaluate effectiveness & iterate as needed Identify data champions, involve them in data work
Next Steps: Building On Your Foundation What specific steps can you take when you return to campus to help build your culture of evidence via: People? Processes? Technology?
David Leavitt Michael Taft Natalie A. Kistner, Ph.D. Executive Director of Institutional Effectiveness Bunker Hill Community College dleavitt@bhcc.edu Michael Taft Founder and CEO, ZogoTech mtaft@zogotech.com Natalie A. Kistner, Ph.D. Director of Business Development, ZogoTech nkistner@zogotech.com