Effective Training: Strategies, Systems and Practices, 3rd Edition Chapter One P. Nick Blanchard and James W. Thacker Chapter 1

Organizational Chart for Human Resource Function Vice President Human Resources HR Planning and Research Director Employment Director Employee Relations Compensation Human Resource Development Director Forecasting employment needs Succession planning Conducting research Recruiting Testing Hiring and employee termination Employee grievances In unionized firms management-union relations often involved in labor negotiations Compensation of employees (wages, salaries and benefits) Negotiates with outside benefit providers Improving the capabilities of employees If no director of Health & Safety exists this activity may fall under HRD Chapter 1

Possible Career Path in HRD Director HRD Rotation through other HRD management positions Manager, Training Support Services Supervisor of Materials Development Rotation through other specialist positions Entry-level specialist position (e.g., training materials developer) Chapter 1

General Open Systems Model INPUT PROCESS OUTPUT Systems External Environment Chapter 1

Training as a Subsystem within the Organizational System TRAINING SUBSYSTEM Organizational Needs Analysis Knowledge Employee Needs Design Skills Budget Development Attitudes Equipment Implementation Motivation Staff Evaluation Job Performance INPUT PROCESS OUTPUT TRAINING’S ORGANIZATIONAL ENVIRONMENT Mission Strategy Structure Policies Procedures Finances Resources People Products Technology Chapter 1

Training Processes Model Outcome Evaluation Data Needs Analysis Phase Input Process Output Design Phase Development Phase Implementation Phase Evaluation Phase Process Evaluation Data Triggering Event Chapter 1

Classification of Learning Outcome Skill-Based Learning Compilation Automaticity Cognitive Knowledge Declarative Knowledge Procedural Knowledge Strategic Knowledge Attitudinal Learning Affect/Feelings Learning Chapter 1