OFFICE OF RESIDENTIAL LIFE RESULTS OVERVIEW EBI 2009-2013 OFFICE OF RESIDENTIAL LIFE RESULTS OVERVIEW Created: 3/13/2014 Jj

TERMINOLOGY Factor is a group of statistically related questions which addresses a broad concept more completely than just a single question; much like a theme. Mean is the average for the responses, on a seven point scale, for the factor. Difference is the difference in the mean from the current year to the past year. Select 6 are six benchmarked institutions selected by Residential Life for performance comparison (Ithaca College, Rider University, The College of New Jersey, Ramapo, Rutgers-New Brunswick, Westfield State College, 2012)

EBI ASSESSMENT FACTORS SATISACTION LEARNING OVERALL Factor 1. Satisfaction: Hall/Apt Student Staff Factor 10. Learning: Fellow Residents are Tolerant Factor 17. Overall Satisfaction Factor 2. Satisfaction: Hall/Apt Programming Factor 11. Learning: Fellow Residents are Respectful Factor 18. Overall Learning Factor 3. Satisfaction: Room/Floor Environment Factor 12. Learning: Sense of Community Factor 19. Overall Program Effectiveness Factor 4. Satisfaction: Facilities Factor 13. Learning: Personal Interactions Factor 5. Satisfaction: Services Provided Factor 14. Learning: Diverse Interactions Factor 6. Satisfaction: Room Assignment or Change Process Factor 15. Learning: Manage Time, Study, Solve Problems Factor 7. Satisfaction: Safety and Security Factor 16. Learning: Personal Growth Factor 8. Satisfaction: Dining Services Factor 9. Satisfaction: College/University

*Sample represented: 2011—2,376; 2010—2,362; 2009—?? RESPONSE RATES 2013 (1218/2579) = 50% 2012 (1014/2391 = 42% 2011 (155/498)* = 31% 2010 (417/502)* = 83% 2009 (404/500)* = 81% *Sample represented: 2011—2,376; 2010—2,362; 2009—??

Overall Program Effectiveness Top level indicator of overall performance Select 6 Comparison

Greatest Strength Highest performing factor for each assessment Select 6 Comparison

Greatest Limitation Lowest performing factor for each assessment Select 6 Comparison

Recommendations Improve this factor to have the greatest impact on performance Select 6 Comparison

Most Improved Since Last Administration Factor that has improved the most since the last time the assessment was administered Select 6 Comparison

Most Improved Since First Administration Factor that has improved the most since the first time the assessment was administered Select 6 Comparison

Least Improved Since Last Administration Factor that has improved the least since the last time the assessment was administered Select 6 Comparison

Least Improved Since First Administration Factor that has improved the least since the first time the assessment was administered Select 6 Comparison

Council for the Advancement of Standards Program Criteria (Updated 2009) Highest Performance Standards Select 6 Comparison