Exchange Online: Pricing & Licensing Overview

| Copyright© 2010 Microsoft Corporation Agenda Overview of Office 365 suite offers Exchange Online standalone offers Whats new in Wave 14? Options for on-premises customers Licensing summary Go Dos for the Field

| Copyright© 2010 Microsoft Corporation Announcing Microsoft Office 365 BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.

| Copyright© 2010 Microsoft Corporation Productivity Offers for All Customer Segments

| Copyright© 2010 Microsoft Corporation Rich feature offering that meets a users full messaging and collaboration needs Low cost offering to users that do not have messaging and collaboration capabilities today Office 365 for Enterprises User Segments: Right features for the right users

| Copyright© 2010 Microsoft Corporation Exchange Online for Enterprises Messaging, calendaring, and archiving plan accessible from Outlook on PCs, the Web and mobile devices. Best messaging and calendaring plan accessible from PCs, the Web and mobile devices with advanced archiving, compliance and integrated voic capabilities Basic messaging and calendaring plan with Web and POP access. Mobile Experience Desktop experience On-premises rights Archive capabilities Hosted voic Standalone price Limited (POP-based) $2/month Full (Activesync) Full (MAPI) Personal Archive - $5/month Full (Activesync) Full (MAPI) Advanced Archive capabilities $10/month

| Copyright© 2010 Microsoft Corporation Office 365 for Small Businesses and Professionals Includes… Exchange , Calendar, Contacts & Personal Archive 25 GB Mailbox ActiveSync Mobile Support SharePoint Team Sites 1 Office Web Apps Simple Public Website 2 Online Access databases Lync Rich Client Online meetings 3 Desktop Sharing Multiparty IM & PC-to-PC Calling Self-Help and Community Support KEY CAPABILITIES 1 One site collection, authenticated external user access enabled for up to 50 unique users/month. 2 Includes ready-to-use templates, option to add custom domain. 3 Online meetings limited to 50 participants users (max of 50 allowed) No IT needed Easy to try out Simple and easy to use Works with Microsoft Office Financially-backed 99.9% uptime guarantee Self-Help and Community Support

| Copyright© 2010 Microsoft Corporation Advanced archiving (Legal Hold) Hosted voic Unlimited storage Updates across all Exchange Online offers Personal Archive capability IM integration in OWA Whats New in Exchange Online? Updates across all Exchange Online offers New tools to manage information overload including a new conversation view, ignore conversation and MailTips Updated Outlook Web App offering a rich user experience Integrated archiving and compliance features including multi-mailbox search and retention policies Transport protection rules to enable great information protection and control Role-based access control to delegate administrative access to specialty users (like help desk, HR, compliance officers, etc)

| Copyright© 2010 Microsoft Corporation OWA premium instead of OWA Lite New POP-based access to desktop and mobile devices Updates across all Exchange Online offers Whats New in Exchange Online? Updates across all Exchange Online offers New tools to manage information overload including a new conversation view, ignore conversation and MailTips Updated Outlook Web App offering a rich user experience Integrated archiving and compliance features including multi-mailbox search and retention policies Transport protection rules to enable great information protection and control Role-based access control to delegate administrative access to specialty users (like help desk, HR, compliance officers, etc)

| Copyright© 2010 Microsoft Corporation Existing Exchange On-premises Customers EA customers Move to Updated EA* Single 3-year agreement across on-premises and online Transition to the cloud at your pace - no service cost in the year a user transitions (SA payments continue) Flexibility to move users back and forth between on- premises and online, and between offers User counts can be adjusted up or down Non-EA customers Sign up for online services through MOSP/MOSA Contract can be month-to-month or 1 year Full price USLs only (no SA credits available) Move users online at your own pace * Customers can get a subset of offers through existing EA, but will miss the increased flexibility provided by Updated EA Plan 1 includes more functionality than Standard CAL Forefront AV/AS included at no extra cost Low-priced offers to empower Kiosk workers

| Copyright© 2010 Microsoft Corporation Exchange Online Licensing Summary OVERVIEW Per-user licensing (non perpetual subscription; no buy out rights) One primary mailbox and one archive mailbox per user (except Exchange Kiosk users who get one primary mailbox only) No cost for resource mailboxes (like conference rooms ) and shared mailboxes Licensing programs: Available through EA or MOSP/MOSA ( not through Open/Select) Step-up USLs for SA users will be discontinued PRICING POLICIES Term-based pricing New pricing waterfall for Office 365