Building Youth/Mentor Relationships
Mentoring youths Be consistent and reliable Use correct English Do not use profanity Keep your word Be friendly and polite Be helpful Be respectful
Building trust Keep confidences Be sensitive Be patient Be consistent Provide encouragement Express your opinion Respect his or her choices 3
Trust builds over time 4
Keys to good communication Active listening Assertiveness Empathy Open-mindedness Self-awareness Support Trust 5
Active listening is: Responding Body language Empathy 6
Problem-solving steps Exploring Understanding Defining Brainstorming Evaluating Choosing options Taking action 7