The Essence of First Calgary Savings CUMA Conference September 2001

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Presentation transcript:

The Essence of First Calgary Savings CUMA Conference September 2001

OUR VISION We are a community-oriented credit union creating value for our membership, taking pride in our service and staff. OUR MISSION Building relationships to help you realize your goals and dreams.

EFFECTIVENESS VERSUS EFFICIENCY

OUR VALUES WE WILL BE: FRIENDLY APPROACHABLE KNOWLEDGEABLE COMPETENT RELIABLE

BUILDING ONTO OUR STRENGTHS

PRACTICING PATIENT IMPATIENCE

Knowledge Excellence YOU Competence Confidence

Proud Achievements - 50 Best Managed Company - 2001 CIPA Award of Excellence - Implementation of Customized Leadership Development Program - 9 out of 10 members surveyed indicated they would refer us to a friend or relative

BUILD ONTO OUR STRENGTHS CONCENTRATE ON EFFECTIVENESS VS BUILD ONTO OUR STRENGTHS CONCENTRATE ON EFFECTIVENESS VS. EFFICIENCY PRACTICE PATIENT IMPATIENCE

The Essence of First Calgary Savings CUMA Conference September 2001