Phone System Instructions for Substitutes

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Presentation transcript:

Phone System Instructions for Substitutes When you call Aesop Accept Assignment  Hear Again  Reject Assignment  Listen to next job  Replay skipped job  Hear a List of Available Assignments  To Review or Change your Personal Information, Press  To review or change your name recording, Press  To change your Pin number, Press  To change your phone number, Press  Learn how to Search for jobs by phone Respond when the system offers you a job Personalize the phone system Hear Again  Cancel Assignment  Listen to next job  Review Upcoming Assignments  Special Things to Note When Aesop calls you: The phone number that appears on Caller ID is: 1-877-264-6562. Typically, Aesop will not leave a message on your home answering machine. Please say “hello” in order for Aesop to begin the phone call. If you are sick and wish not to work, Press  - To Prevent Further Calls Today. If two or more substitutes have the same phone number it is to your advantage that you both voice-record your names. Aesop will then play the voice recording at the beginning of the phone call and you can enter the correct Pin number. Aesop Phone Menu at a Glance Main Menu 1.877.264.6562 Cancel Assignment  Listen to next job  Review a Specific Assignment  Phone System Instructions for Substitutes For inquiries e-mail aesop@hrsb.ns.ca or Call 464-2000 ext. 2110 Change Name recording  Change Pin number  Change Phone number  Review or Change Personal Information  1.877.264.6562

    When Aesop calls you When you call Aesop When you call Aesop When you answer the phone, say “Hello” and Aesop will present the following options: Dial 1.877.264.6562 Enter your ID number followed by the pound key (‘#’) Enter your PIN number followed by the pound key (‘#’) To Review or Cancel your Upcoming Assignments, Press  If you are interested in a job, Press  To review your assignments for the next 7 days, Press  To return to the previous menu, Press  Aesop will play you the School District Name and the School Name. Pressing the star key (‘*’) will always take you back one menu level anywhere in the phone system.  Enter your Pin number followed by the pound key (‘#’) Aesop will now read off all the details of the assignment. Aesop will now read off all the details of the assignment. To hear this again, Press  To cancel this assignment , Press  To listen to the next assignment, Press  To return to the Main Menu, Press  To Hear a List of Available Assignments, Press  To accept the assignment, Press  To hear the assignment again, Press  To reject but allow additional Calls today, Press  To reject this assignment and prevent additional calls today, Press  Aesop will play you a list of up to five available jobs. To Review or Cancel a Specific Assignment, Press  To accept the assignment, Press  To hear the assignment again, Press  To reject this assignment and not hear it again, Press  To listen to the next assignment, Press  To replay a bypassed assignment, Press  To return to the Main Menu, Press  When you have successfully accepted an assignment Aesop will play back the confirmation number.  Aesop will ask you to enter the confirmation number. To cancel this assignment , Press  To listen to the next assignment, Press  To return to the Main Menu, Press  To prevent further calls today, Press  If you are unavailable, Press  Please note that some options may not be available to you.  When you have successfully accepted an assignment Aesop will play back the confirmation number.  To prevent Aesop from ever calling, Press  If you select this option then Aesop will never call you again. www.aesopcanada.com 1.877.264.6562 Available 24/7