Human Resource Management -general concepts & environment Human Resource Requirements: -designing & analyzing jobs -HR planning -Recruitment -Selection

Human Resource Management Developing Effective Human Resources -Orientation & Training -Performance Appraisal Rewards -Establishing Strategic Pay Plans -Pay-for-performance & financial incentives International Issues

Learning Outcomes Strategic Role of HRM Define HRM 5 activities of HR manager Internal & external factors Basic background HR challenges of the future

Learning Outcomes Legal Compliance & Diversity 1. Awareness of employment related laws 2. Awareness of common grounds for discrimination 3. Awareness of the nature of harassment in the workplace 4. Implementation of employment equity strategies

Learning Outcomes Job Design Define job design Explain the steps in job analysis Methods of collecting job analysis info Job description vs job specification

Learning Outcomes Planning and Recruiting Explain HRP and why it is important How to handle a surplus of HR How to handle a shortage of HR Define recruitment, what is the purpose External vs Internal recruitment

Learning Outcomes Employee Testing & Selection Interviewing Candidates Define selection and discuss its purpose and importance Understand the constraints on the selection process Define reliability and validity Awareness of 4 types of testing The importance of reference checking The major types of selection interviews Potential problems in the interview process

Learning Outcomes Training & Developing Employees Explain how to develop an orientation program Describe the basic training process Explain at least 5 traditional training techniques Describe the 3 types of learning

Learning Outcomes Appraising & Managing Performance Explain the term “performance management” Why is it important to appraise performance? Describe 8 performance appraisal methods Discuss the problems reducing the effectiveness of performance appraisal

Learning Outcomes Establishing Strategic Pay Plans Discuss 4 factors in determining pay rates Five basic steps in establishing pay rates Discuss skill/competency-based pay Five basic elements of compensation for managers

Learning Outcomes Pay for Performance & Financial Incentives Discuss how piece work, standard hour and team incentive plans are used Why is money a less important incentive for professionals? 3 types or organization wide incentive plans Under what conditions is it best to use an incentive plan

Learning Outcomes Managing Global Human Resources Explain how inter-country differences have an impact on HRM What sort of special training do overseas candidates need? Major considerations for compensation plan for overseas employees