Center City Hospital Patient Complaints Trey Research Center City Hospital Patient Complaints
Most Frequent Complaints Category Summary of Complaint 13 Access Infrequent contact with attending physicians 24 Communication Staff rude, condescending, impatient 3 Miscellaneous Parking garage too expensive 42 Treatment Incorrect treatment 18 Inadequate/conflicting information 45 Incorrect diagnosis 16 Language barrier issues 67 Environment Cold or unappetizing food 31 Waiting time in ER too long 62 Cafeteria food poorly prepared 36 Inadequate care by nursing staff