Meeting the needs of groups new to HE Dr Sarah Hatfield and Dr Peter Haycock Widening Participation Unit

Background Non-traditional students have different needs on entering HE from more traditional students For student satisfaction and retention rates to be maintained, these needs must be addressed A face to face staff training package and associated web resource have been developed

Approach Literature Survey Focus groups Analysis and interpretation Report, web resource and PowerPoint presentation

Report and web resource Based on literature survey and original research Covers the nature of non-traditional students, their specific needs and how to address them Modified to produce web resource

KKP Session PowerPoint presentation with group activities Access to web resource in advance Summarises the report and allows discussion

Outcomes 1st KKP session well received Discussions underway regarding incorporation into TLHEP Paper in preparation for publication Web resource to be made more widely available