Nottinghamshire: the context Challenges Financial pressures Increasing elderly population Increasing numbers of people with complex health conditions or disabilities Large and diverse County 10th largest local authority Population: 810,700 (2017 mid-year estimate) Number of carers: 90,698 (2011 Census) Carers assessments/reviews: 7165 (16/17) Partnership Working 1 County Council 7 District/Borough Councils 6 Clinical Commissioning Groups Cross-border working Our priorities for carers Improve awareness and knowledge of available services Capacity and availability of services Communication Carer Wellbeing Training and development for carers Priorities identified in 16/17 by a co-production group including carers and partner organisations

Support for carers Eligibility assessment: Open to all on request online, telephone or face-to-face Customer Service Centre: telephone advice and information about options for carer or the cared for person Carers Hub Information, Advice and Support for carers: online, telephone, drop-in advice, carer support groups Carer Support Groups Training in wellbeing/practical skills Carer’s Crisis Service Carer’s Emergency Card Notts Help Yourself – website listing services, support, organisations for carer and cared for Other Information resources – carer’s booklet, library resources 3 part assessment: Is the carer providing necessary care? Is the carer’s physical or mental health deteriorating or are they unable to achieve key outcomes? Is there or is there likely to be a significant impact on the carer’s wellbeing? Support provided Carer’s Personal Budget Carer’s Personal Health Budget/ NHS Short Breaks – to enable the carer to take a break from caring Access to care and support for the cared for – may include respite or short breaks (may be a charge to the cared-for)

Specialist support services for Support for carers Specialist support services for adult carers Support for young carers Compass Dementia Support: mentoring, befriending, signposting referral from Community Mental Heath Teams/Mental Health Day Services End of Life Carers Support Service: advice and emotional support, plus up to 4 hours free respite per week referral from any health or social care professional Assessment/support planning – adult social care and children’s services sibling support service Young carer’s personal budget Emotional support – 1:1 brief intervention Young carer’s group activities CCG funded work with schools in the south of the County

Carer’s Services: The Future Principles: Quick access to the services that carers tell us they need Personalised support Integrated approach – health and social care services Evidence of outcomes Value for money September 2017 to March 2018 Develop new approach: carer’s personal budgets personal health budgets/ NHS short breaks April 2018 to December 2018 Review and re-commission information, advice and support services for carers November -December: Public consultation – ends 5th Dec November-March: Set up carer working groups Consult with carer networks Develop proposals Council Committee decisions Update Council systems and train staff March-June: Analyse carer population and needs Review all commissioned services – current provision and future requirements (include information, advice, dementia support, young carers) July-December: Produce specifications for enhanced information, advice and support services and tender for new provision

Contact information Support for carers Customer Service Centre: 0300 500 80 80 enquiries@nottscc.gov.uk Carers Hub: 0115 824 8824 www.carerstrustem.org/hub www.nottshelpyourself.org.uk Public consultation https://consult.nottinghamshire.gov.uk/adult-social-care-and-health/carers-consultation/ Information about future developments for carers margaret.pape@nottscc.gov.uk dan.godley@nottscc.gov.uk