Sysco Speaks 2019 Overview

Our Goal In 2018, 91% of associates completed Sysco Speaks. In 2019, our goal is 90% participation. Thanks again! We have retained the participation goal to 90% to ensure we are providing an atmosphere where associates feel encouraged to take the survey rather than coerced. Perceptyx research indicates that response rates over 91% can started to have a negative effect on associate sentiment toward the survey.

Sysco Speaks 2019 The flagship of the overall associate feedback program Opportunity to leverage all the work that made 2018 successful Exciting Perceptyx enhancements Broader scope to hear from more associates across the globe Most importantly, to understand the associate experience directly from them

Our Approach Sysco Speaks 2019 14 – 30 Jan A global Sysco survey New for 2019: LABS, HFM, Doerle, Brakes (UK), Fresh Direct Group (UK), Davigel (Spain), Menigo (Sweden), Les Ateliers du Goût (France) Out of scope: associates with <90 days of tenure, contractors, and joint ventures Multiple languages Participation: English, Latin American Spanish, French Canadian, Haitian Creole, Chinese (Simplified), Spanish, French, Swedish Reporting & Communications: English, Latin American Spanish, French Canadian, Swedish, French, Spanish

Our Approach Sysco Speaks 2019 14 – 30 Jan Generally repeat our 2018 methodology Easy access on any internet-enabled device via either: Personalized email Network ID via SyscoSpeaks.com Minor changes to timeline Data update process starts earlier Marketing materials to be sent earlier to avoid holidays More regular communication to HR Community Expanding SyscoSpeaks.com resources for HR Community (i.e., interactive FAQs)

Questions Improvements Sysco Speaks 2019 14 – 30 Jan Improved questions in these Categories: Customer Focus Diversity & Inclusion Option for “I wasn’t here” in Survey Action Category Open-text questions Participants will select a Category before entering up to three Comments – rather than a completely open field

Perceptyx Improvements Sysco Speaks 2019 14 – 30 Jan New check box to mark an Action Plan complete Gender demographic included for HR Demographic Crosstab will be included for Managers Sentiment analysis for Comments – positive or negative Easy toggle for Managers to switch between Directs and Hierarchy

Goal is more energy here vs. participation Survey Timeline October - Mid-November Develop survey, comms materials, etc. November Finalize Survey HR Communication Begins Late November Leadership Communication Begins Mid-December Marketing Materials Delivered Kiosk Preparation Jan 3 Pre-launch Communication Distributed Jan 5-8 Marketing Materials Up Jan 14 Survey Opens Jan 30 Survey Closes Mid-February Reports Ready

Mark your calendars: 14 – 30 January 2019 How HR Can Help 2018…Final Push! Complete action plans in the system Send in success stories! 2019…Get Ready! Share this deck with HR teams Data updates in November-December (Workday, EV5, Spreadsheets) Kiosk preparation Marketing materials placement Additional updates to come through the Sysco Speaks Resources Site and Total Rewards Newsletter Mark your calendars: 14 – 30 January 2019

Communication Plan November December Preview marketing campaign Help HR and leadership get ready December Finalize marketing campaign Help HR, leadership and managers get ready Mid-Nov — Mid-Dec HR Preview & Data Series: Reminders and list of HR data to review and clean-up Updates to interactive FAQs and online tools Previews the marketing materials 11/30 -- Jan 3 Leader/Manager Preview Series: Previews the marketing materials Pre-launch readiness for leadership Begin launch support with managers Dec 15 —> Pre-launch Series: HR, leaders and managers materials Start reporting and action planning training/discussions Field Marketing Collateral: Digital signs, static clings, flyers, etc. Shipped: Mid-Dec Posted: Jan 5-8 The Dish & Weekly Fare Cross-promotion

Leaders/Managers share results with teams and Communication Plan January Launch marketing and conduct the survey February Thank everyone for giving feedback Review survey results Jan 3 – Jan 30 Feb 6 —> HR Launch & Campaign Support: Pre-launch updates and real-time action items Final data validation Supporting teams during the campaign ”Next Level” Engagement — Shift from survey participation to ongoing, engagement actions Ideas and tools to help push leader to the next level Support other cultural efforts like PAR Jan 3 – Jan 14 Jan 3 – Jan 14 Multi-Media Participation Promotion: Participation series — opening day , reminders, closing day Start up meeting talking points Job aids/resources for HR and managers Feb 6 – Feb 28 Multi-media Pre-launch Phase: Teasers to build awareness Participation series — opening day , reminders, closing day Start up meeting talking points Thanks & Results Sharing: Participation results, enterprise themes, focus areas Promote local sessions and discussions Highlight changes sparked from 2018 survey, especially action plans discussion “wins” Leaders/Managers share results with teams and create action plans The Dish & Weekly Fare Cross-promotion