TPA EMPLOYER Risk Management Administration START The Workers’ Compensation Maze EMPLOYER LEGAL DEPARTMENT HR DEPT RISK / SAFETY MANAGER Risk Management Administration INSURANCE COMPANY TPA MCO(s) EMPLOYER’S LOCAL LIASION PERSON TPA ACCOUNT MANAGER ADJUSTER TPA BRANCH OFFICE MANAGER CASE MANAGEMENT BRANCH OFFICE MANAGER CASE MANAGEMENT COMPANY(s) PROVIDER NETWORK MANAGER PROVIDER NETWORK(s) CASE MANAGER TELEPHONE TRIAGE CTR OUTSOURCED CASE MANAGEMNET SPECIALIST PROVIDER NETWORK REGIONAL REPRESENTATIVE PROVIDER NETWORK COMPUTER LISTING FINISH – Patient is Treated Copyright 2017 PPCSSI – All Rights Reserved