Business for Health Business Skills for Private Medical Practices Module 3: Understand the Impact of Personality on Business Decisions

Business Skills for Private Medical Practices A Quick Start Welcome! While you are waiting for the class to begin, please take the Pre-Test and make sure your name is on it before you hand it to the facilitator. Thank you!. Business Skills for Private Medical Practices

Agenda Welcome The Five Factor Model of Personality Your Five Factor Profile How to Use the Five Factor Model to Assess a Team Summary and Evaluation Close Business Skills for Private Medical Practices

Business Skills for Private Medical Practices Learning Objectives During this session, you will: review the Five Factor Model personality factors; determine your Five Factor Model personality profile; assess the impact of your personality on your business decisions; Business Skills for Private Medical Practices

Business Skills for Private Medical Practices Learning Objectives analyze personality trait similarities or differences that contribute to misunderstandings on an individual and business team basis; recommend how to improve communication in those situations describe the next step; and state your key take-away from this session. Business Skills for Private Medical Practices

Business Skills for Private Medical Practices Introduction You will have 1 minute to introduce yourself: 1. Your name 2. Your position 3. Your business 4. How long you have been in business Business Skills for Private Medical Practices

The Five Factor Model of Personality

Business Skills for Private Medical Practices The Big Five ★ Need for Stability ★ Extraversion ★ Originality ★ Accommodation ★ Conscientiousness Business Skills for Private Medical Practices

Need for Stability The degree to which we respond to stress Related to the autonomic nervous system that triggers the flight or fight syndrome. Business Skills for Private Medical Practices

Extraversion The degree to which we try to be with others Related to the peripheral nervous system that governs sensitivity to sensory stimulation. Business Skills for Private Medical Practices

Originality The degree to which we are open to new experiences Related to the level of the neurotransmitter dopamine. Business Skills for Private Medical Practices

Accommodation The degree to which we defer to others Related to the level of serotonin. Business Skills for Private Medical Practices

Conscientiousness The degree to which we focus on goals Related to the level of testosterone which governs the ability to fixate on narrow goals. Business Skills for Private Medical Practices

The Impatient Employee Need for Stability Resilient You Responsive Reactive Co-Worker Extraversion Introvert Ambivert Extravert Originality Preserver Moderate Explorer Accommodation Challenger Negotiator Adapter Conscientiousness Flexible Balanced Focused Business Skills for Private Medical Practices

Defusing a Personality Conflict 1. What trait similarities or differences explain the challenges? 2. What could you do to improve the communication situation? Business Skills for Private Medical Practices

Business Skills for Private Medical Practices Influence Strategies Business Skills for Private Medical Practices

The Unreasonable Business Representative Need for Stability Resilient Responsive Reactive Extraversion Introvert Ambivert Extravert Originality Preserver Moderate Explorer Accommodation Challenger Negotiator Adapter Conscientiousness Flexible Balanced Focused Business Skills for Private Medical Practices

The Unreasonable Business Representative Need for Stability Resilient Responsive You Reactive Business Rep Extraversion Introvert Ambivert Extravert Originality Preserver Moderate Explorer Accommodation Challenger Negotiator Adapter Conscientiousness Flexible Balanced Focused Business Skills for Private Medical Practices

Defusing a Personality Conflict 1. What trait similarities or differences explain the challenges? 2. What could you do to improve the communication situation? Business Skills for Private Medical Practices

Your Five Factor Profile

Business Skills for Private Medical Practices The Big Five Locator *1. Eager 5 4 3 2 1 Calm* ^2. Prefer being with other people Prefer being alone^ #3. A dreamer No-nonsense# +4. Courteous Abrupt+ >5. Neat Messy> *6. Cautious Confident* ^7. Optimistic Pessimistic^ #8. Theoretical Practical# +9. Generous Selfish+ >10. Decisive Open-Ended> Business Skills for Private Medical Practices

Self-Scoring the Big Five Locator Calculating the Raw Scores: 1. * Need for Stability * 1 6 11 16 21 N=____* 2. ^ Extraversion ^ 2 7 12 17 22 E=____^ 3. # Originality # 3 8 13 18 23 O=____# 4. + Accommodation + 4 9 14 19 24 A=____+ 5. > Conscientiousness > 5 10 15 20 25 C=____> Business Skills for Private Medical Practices

Big Five Locator Score Conversion Sheet Norm Score: Need for Stability Extra- version Origin-ality Accom-modation Conscien- tiousness 80 79 25 78 77 22 76 24 75 74 23 73 21 72 Enter Norm Scores Here N= E= O= A= C= Business Skills for Private Medical Practices

Big Five Locator Interpretation Sheet NEED FOR STABILITY Resilient Responsive Reactive EXTRAVERSION Introvert Ambivert Extravert ORIGINALITY Preserver Moderate Explorer ACCOMMODATION Challenger Negotiator Adapter CONSCIENTIOUSNESS Flexible Balanced Focused 25 35 45 55 65 75 85 Business Skills for Private Medical Practices

Five Factor Descriptions Business Skills for Private Medical Practices

Brief Definitions of the Thirty Facets Business Skills for Private Medical Practices

Business Skills for Private Medical Practices Self-Reflection What factors do you think contribute to your success as a business owner? What factors do you think may negatively affect your success as a business owner? Positive Factors Rationale Negative Factors Rationale Business Skills for Private Medical Practices

How to Use the Five Factor Model to Assess a Team

The Problematic Personnel Committee Need for Stability Resilient O O X O O Responsive o o o o Reactive O Extraversion Introvert Ambivert O O Extravert O O O O X O O Originality Preserver Moderate Explorer O O O O O O X Accommodation Challenger Negotiator O O O Adapter O O O O O X Conscientiousness Flexible X O O Balanced Focused O O O O O Business Skills for Private Medical Practices

The Problematic Personnel Committee 1. What are some of the obvious challenges due to the members’ Big Five traits? 2. What suggestions can you make to increase their probability of success? Business Skills for Private Medical Practices

Sample Adaptive Strategies for Teams Business Skills for Private Medical Practices

Assessing Your Business Team Need for Stability Resilient Responsive Reactive Extraversion Introvert Ambivert Extravert Originality Preserver Moderate Explorer Accommodation Challenger Negotiator Adapter Conscientiousness Flexible Balanced Focused Business Skills for Private Medical Practices

Assessing Your Business Team 1. How does the profile explain your business team’s strengths and challenges? 2. What would help your business team address its challenges and maximize its strengths? Business Skills for Private Medical Practices

Summary and Evaluation

Business Skills for Private Medical Practices Evaluation Sheet Business Skills for Private Medical Practices

Business Skills for Private Medical Practices The Next Step Working with your business team: Use the materials in the Next Step packet (which duplicate those with which you worked today). Get the team’s perspective. Create an action plan to address team challenges and maximize strengths. Business Skills for Private Medical Practices

Business Skills for Private Medical Practices My Key Take-Away Business Skills for Private Medical Practices