Coaching and Giving Feedback

Session Outcomes: Review coaching protocols; Identify strategies to grow teachers; Discuss ways to use the coaching protocols; and Practice using giving feedback coaching strategies

Quote Most powerful single modification that enhances student achievement is feedback. The simplest prescription for improving education. John Hattie

Quality of Feedback

Quality of Feedback

Which type of feedback was most productive Which type of feedback was most productive? What makes one example better than the other? How would you provide feedback?

5-Step Process Identify the Conversation Prepare yourself Start the Conversation Listen to Understand Follow-up

Identify the Conversation Where am I NOT seeing results/student growth? Are students at risk? Is there a personal conflict I need to face? Is there additional information I need?

Step 1: Identify the Conversation Take a minute to jot down 1 or 2 conversations you have been avoiding or a conversation that you have had that didn’t go well.

Step 2: Prepare Yourself What is your real purpose behind your conversation. Understanding vs winning Ultimately about relations? How does this affect students?

Step 2. Preparing Yourself What are 5 questions I need to ask myself about my true purpose behind this situation? What outcome do I really want from this situation? Am I acting like that is what I want?

Step 2. Prepare Yourself Setting- Purposely describe where the conversation should occur: Your office Teacher’s Classroom Conference Room Principal’s Office Human Resource Office

Step 3: Start the Conversation KISS – Keep It Short and Simple (45 seconds or less) Facts not opinions Here’s my take (I believe,… it seems) What’s your take? (What can you tell me?) Help me understand….(what happened)

Take a minute and jot down some facts around the conversation you need and have (or have not)

Table Talk Are these truly facts? Did you use any inflammatory language? Discuss this at your table.

Step 4: Listen to Understand Think about the reason you have initiated the conversation. Do you really want to hear the other person’s side? The goal is to understand. This will lead to better results for students. LISTENING is at the center of your INFLUENCE.

Step 4. Listen to Understand Only 10 % of our communication is represented by the words we say. Another 30% by our sounds. And 60% is by our body language

Talk to your table mates about how you can listen to understand Talk to your table mates about how you can listen to understand. Jot down practical tips gathered from your discussion.

Keep the Conversation Safe It is ok to say “Let’s Start over.” Remember the goal of the meeting.

Step 5: Follow-up Follow-up should always relate to what is best for students. Think about deliverables; Who is responsible? When will we check in again? What specific steps need to be taken?

Practice Time (Optional) Find a partner and practice the conversation. Remember to use the strategies you have learned today Keep it Simple.

Use of Triads Teacher Assistant Principal Observer Try it again with the observer. Provide feedback to the AP

Contact Information Dr. Frances Harris-Burke Service Support Coordinator Piedmont Triad and Northwest areas Frances.harrisburke@dpi.nc.gov