Travel Industry Solutions Clicct Solutions Travel Industry Solutions Sales Presentation notes: Important to build trust Establish credibility through Travel Industry Knowledge Show expertise and experience in utilizing technology in business For JOHN DOE Travel TOURS

State of the Travel Industry Marketing Company Product, Quality and Price Differentiation is major focus Company Reputation and Recognition in marketplace Directed to satisfied customers Core Business Processes Improvement through greater efficiency Effectiveness of Financial Management Systems Key focus on up-to-date financial information to drive effective B2B management Customer Retention Drive increased incremental revenue by better understanding of customer behaviours using Customer Relationship Management system Quotes and Bookings Replacement of cumbersome and ineffective legacy systems Use of integrated application solutions to improve productivity Expanding use of automated online booking processes Efficient Customer Service (quote to booking) Supplier Management Need for better Information Management driving investment in improved Tour Operator Solutions Investment in modern information systems technology Supplier and Product Management systems improve operational efficiency and financial returns Travel Businesses today are under a lot of pressure to be more effective in their business. But the one thing that customers expect is that they get everything quickly (quote and booking) so businesses have to respond quicker or they lose business.

Travel Industry Key Messages Improve business processes (Productivity) Invest in Technology (An Enabler) Customer Quote and Booking Process Accounting Process Supplier/Product Contract Process Integrated Web Site/Online Booking Process Improve Effectiveness (use of people) Reduce Cost of Operations Availability of Business Information (Business Intelligence) Technology is an enabler to do things quicker and more accurately (no mistakes that are costly).

“John Doe Travel Tours” Business Needs (Specific to Industry) Improve Business Controls Up-to-Date Financial Information Daily Transactions Month-End (Close) Year-End (Accountant Software) Improve Operational Effectiveness (quote/booking/payments) Reduce Quote/Booking Time (Cost of Operations)

Solution Support Product Development (Versions and Releases) Current Release – 2.3 Communication on Upgraded Functionality New System Functionality Requests Ongoing Support On line (Logging System Issues) On-line training (on-going for new features) Communication on System Fixes/Changes Customer Support/Product Alerts Help Line (Request for Aid)

Clicct Business Processes Key Processes Building and Maintaining Hotel Contracts Quote System Simplified Booking System Online booking (from web site) Select Preferred Hotel (Information) Dynamic Packaging Transfers/Excursions Child price inclusions Supplier Contracts and Payments Invoicing System Integrated Customer Payments (Credit Card)

Clicct – Software Investment Subscription License (Software Lease) Term Contract (3 year) Modular License (Applications) Options for additional modules AgentsOnline System Integration for EFT/Credit Card? Reporting CRM Technology Protection and Support Extend the Term

Why Clicct Solutions? Cloud Solution (Software as a Service) Affordable Cost Effective Solution Quick to set up and implement (hosted) Hosted by Respected/Secure Company Easy to learn (hands on training) Ongoing Support/Help Line Regular Upgrade to New Versions Software used is latest Technology Flexibility in Providing Information