Paramount Care Aberdeen Ltd Making every Opportunity Count Welcome!

National Care Standards Dignity and respect Compassion Inclusion Responsive care and support Wellbeing

Making every Opportunity Count (MeOC).....is about Everyone doing a little – transforming our culture Adding value to what you already do A preventative approach A brief conversation 30 seconds to 3 minutes between front line staff and people who use our services Enabling people to live as well as they can Signposting to local information/services People taking the opportunity Big change comes from each of us – people providing services and people using services – making a small adjustment to make a big difference at a population level

Supporting people at greater risk People who are older People who are vulnerable People with existing health issues People at greater risk of ill health People who are dependent People with money worries People with limited mobility & so on. on alcohol or drug, smokers, on others for care, are immobile, confused

Power of brief conversation makes every opportunity count Aveyard, P et al Screening and brief intervention for obesity in primary care: a parallel, two-arm, randomised trial Lancet 2016; 388: 2492–500.

Making every Opportunity Count: inclusive sustainable, three tier approach 3. Structured wellbeing conversation for complex needs Complex needs 2. Specific conversation e.g. Alcohol, Money concerns, home energy, smoking etc Specific needs 1. Light touch conversation Brief Integrating health & wellbeing in services and assessment processes

How are we recording the conversations? Paramount Care Aberdeen staff having a brief conversation with our clients How? About what? Heating issue? – signpost to Home Energy Scotland Home Fire Safety Check? – signpost to Scottish Fire & Rescue Service How are we recording the conversations?

Building system Primary Care Department of Work & SACRO Pensions Out Patients Max Fax Aberdeen Royal Infirmary Acute Care of the Elderly Dr Gray’s Hospital. Elgin Aberdeen City, Aberdeenshire Moray Health &Social Care Partnerships Department of Work & Pensions SACRO Primary Care Criminal Justice Social Work Public Dental Service Scottish Fire & Rescue Service Victim Support Scotland Care Providers

MeOC Everyone doing a little Innovators Early adopters - Paramount Critical mass Big positive change

Thank you... Paula Chalmers, Training & Recruitment Officer, Paramount Care Aberdeen Limited Dr Linda Leighton-Beck, Head of Social Inclusion, Public Health, MeOC Strategic Lead, NHS Grampian