The health sector Peter Woolliscroft Head of Construction, NHS Estates

NHS Estates - efm CONSTRUCTION Equal Partners Conference 24 th November Peter Woolliscroft Head of Construction NHS Estates

Equal Partners Executive Action Plan Supplier: Thinking like good management consultants Need to understand customer values Align your strategy with the customers walk the talk Invest in leadership Dont claim it, prove it. Plan for added value on your projects Develop key suppliers Communicate early Continuity of people

Equal Partners Executive Action Plan Customers: Imagine yourself in their shoes Imagine yourself in their shoes Understand what real value means Understand what real value means Invest in a business plan Invest in a business plan How you seek to obtain value from suppliers How you seek to obtain value from suppliers Train people in selection techniques Train people in selection techniques Pick suppliers that can deliver Pick suppliers that can deliver Differentiate between price, cost and profit Differentiate between price, cost and profit Keep successful teams together Keep successful teams together Keep suppliers informed on needs Keep suppliers informed on needs Keep the learning in the team Keep the learning in the team

Customer Client Alignment Health Suppliers need to Improve Consulting Skills Suppliers need to Improve Consulting Skills Improve the Briefing process Improve the Briefing process Invest in supply chain management training Invest in supply chain management training Shortages in key people-keep collaborative staff together Shortages in key people-keep collaborative staff together

NHS ProCure21 Simplify the selection process Simplify the selection process Early,early, early! Early,early, early! The client MUST become more integrated The client MUST become more integrated Training of client and supplier Training of client and supplier Risk - who takes responsibility? Risk - who takes responsibility? Life cycle issues – combined obligation Life cycle issues – combined obligation Suppliers MUST want to change Suppliers MUST want to change

What we have learnt Dont underestimate the time needed. Dont underestimate the time needed. Dont rush into setting the GMP Dont rush into setting the GMP Make sure you have all the scheme risks identified and allocated Make sure you have all the scheme risks identified and allocated Dont invite too many to interview Dont invite too many to interview Be clear in your initial brief Be clear in your initial brief Have your advisors validated by NHSE Have your advisors validated by NHSE Insist on getting design quality Insist on getting design quality

Developing the Program Seven Workgroups specialising in; Design Champions – Bring DCs into the P21 process Design Engineering –Best Practice, Standardisation, Off Site, Modularisation Process – Developing and refining the P21 process IT – Collaborative working, E-procurement, Working Tools

Training – Project Directors, Best Client, Training Courses Training – Project Directors, Best Client, Training Courses Performance Review – KPIs, Benchmarking, AEDET, NEAT, DART Performance Review – KPIs, Benchmarking, AEDET, NEAT, DART Finance - Openbook, Audit, VAT reclamation Finance - Openbook, Audit, VAT reclamation Seven Workgroups specialising in;

THANK YOU FOR LISTENING