Quality at NCD Quality department aims: to support staff to raise standards of the student experience, through quality improvement/enhancement of teaching, learning and assessment responsible for safeguarding the College reputation through the quality assurance of policies, procedures and systems

Quality Department Structure Head of Quality – Kelly Miller Quality Manager Apprenticeships – Vicky Barker Quality Team Leader – Susan Oram Quality Officers x 2 Tracey McKenna Rachael Collingwood Lead Practitioners x 2 Jo Hall TBC Apprentice Administrator – TBC Where are we? Neville Building – N205 Lead Practitioner Lead Practitioner

Mentoring The Quality Team are available to support staff in relation to quality assurance, data reporting and quality improvement. Quality Managers Quality Officers Lead Practitioners

Quality Support We can support with: ProAchieve data and reporting Scorecards Training Outstanding achievement Programme files Course structure and organisation Audit IQA documentation IQA structure and requirements Audits Calendar

Quality Support Cont… Assessor support Apprenticeship Quality Manager Lead Practitioners Performance monitoring and quality review documentation Preparation Understanding your data Self assessment and quality improvement plans Preparing to write your SAR and QIP Monitoring performance throughout the year Quality Improvement TLA Observation process Learning walks Developmental observations and support

Quality Contact Designated Quality Contact for each curriculum area Regular meetings with teams Regular short meetings with team to see if there is any way we can support you with regard to quality matters eg upcoming FE file requirements, feedback on common issues, guidance on quality assurance processes and assistance with ProAchieve.  These would just be short catch ups for us to discuss the matters above, as well as an opportunity for you and your team to ask any questions you might have.   This is not an administrative role but is a way of helping address any quality queries / issues / training needs before they might become problematic.  It would be of benefit to meet on a regular basis and ensure that everything is in place.  Copy available on intranet – Quality/FE/Training, resources and updates.

Audit points relate to timings of study programme activity.