Finland : The dissemination of CAF in the assessment processes for the Quality Conferences Dr. Kirsi Levä, TUKES

TUKES development supervision communication SAFETY TECHNOLOGY AUTHORITY FINLAND TUKES maintains and promotes technical safety in order to protect people, property, and the environment. development supervision TUKES communication

Goals set for the process

Developing assessment process

Evaluation criteria

The organisations participating in the process the process is supported by training participants prepare an application according to CAF (20 pages) extra focus to personnel policy, e-government or output/outcome orientation and continuous improvement assessment group prepare a feedback report

Schedule 12.12.2003: Applications to Ministry of Finance and publishing the list of participants 12.12.2003 -26.1.2004: Assessment Group carries out its work 3.2.2004: Selection and awarding of the BPs March 2004: Sending the feedback report for the participants April to August 2004: Preparing the presentations to the Rotterdam conference, RoadShows 15.-17.9.2004: EU BPs Conference in Rotterdam November 2004: Feedback and future development, meeting between Ministry and BPs Presentations (national) Two years later (2005): Joining the Assessment Group

Challenges Inspire organisations to participate Criteria: EFQM – CAF Timetable Directors and politicians attention