National learning session 29th August 2017 Stephen Noble on behalf of GRI team

HAT

What Worked Well Carousel for leaflets Ayrshire and Arran concerns check list Helen’s e mail communication White board Cohort plan in advance of each week Helen’s responsiveness on Whatsapp

What Worked Well 71% take up , 88% completion(15/17) Managed challenging anxious patient Attendance sheet Badges for ID Home energy Scotland Tried out new post course booklet

What Worked Well Splitting into two groups (carers and patients) for psychology session

What We Noticed/Learned Do not invite more than 21! Letter should ask for confirmation Complete GP letter at end of each week Always ask if patient does not wish to take away the lay summary We need to seek out suicide training

How Did It Feel Communication clear Improved planning Volunteers excellent quality/quantity Too busy Less time for informal “catch up”

What We Plan To Test Next Feedback on booklet from May cohort at 3/12 FU InS:PIRE website FU data from downstream wards post-ICU Feedback from physios in wards

What We Plan To Test Next Test volunteer packs 3/12 FU on Home energy Scotland visit Test doing without daily planned appointments Test splitting into two groups for psychology

Look At What We Do/Use Completion Booklet Add photos Appointment times

What We Need Help With Getting InS:PIRE funded through health board

What We Could Help With Leaflets Suicide identification/management training ASIST, Learn pro