Natural Catastrophe Insurance Program Available at www. CatCoverage.com Website Access & Agency Agreement Obtaining a quote for new business Issuing a new policy Renewal Notification Process Producer Agreement / Signing up

Website Access…… Sign & Return Producer Agreement Receive Email With Username & Password Email: icservice@poulton.com Phone: 1-888-768-5866

Quoting & Issuing a new Policy…… Step 1: Quote & App User Logs in Online Rating Complete Online App Submit for UW approval

Quoting & Issuing a new Policy…… Step 2: Underwriting System Notifies UW UW Reviews App System Notifies Producer Re: App Eligibility

Quoting & Issuing a new Policy…… Step 3: Policy Payment If Eligible Policy May Be Issued By Applying An Electronic Payment Once Payment Is Applied Policy Documents Are Issued Immediately

Billing & Renewal Process…… PAI will send the first Renewal Notice 65 days prior to renewal. A Final Notice will then be mailed at 35 days prior to renewal If payment has still not been received prior to 15 days of renewal a Cancellation Notice will be sent.

65 Day Lockout Phase 65 days prior to renewal: All policies enter the “Lockout” phase Policy is unlocked when renewal payment is applied. 75 Day email reminder

Will We Bill the Mortgagee? Yes PAI will send a billing notification to any mortgagee listed on the policy at renewal. Please be aware that if the policy is not required by the lender some escrow accounts may not pay for the renewal, and the insured will be responsible for payment. To eliminate confusion Rollover Bills will not be sent to the mortgagee.

Surplus and XS Lines Non-admitted insurer Approved to sell policies Lloyd’s of London Non-admitted insurer Approved to sell policies Does not participate in the State Guaranty Fund AM Best rating: Best Financial Category: XV (Two Billion +) Best Long Term Rating A+

How to Contact Us? Phone: 801-268-2600 Fax: 801-268-2674 Email: icservice@poulton.com Poulton Associates, LLC 3785 South 700 East, Salt Lake City, UT 84106