Presented by (Abdisamad Abdullahi Abdulle) Project Management: Managing Complexity in the Face of Uncertainty Ch02: What Is Project Management? Presented by (Abdisamad Abdullahi Abdulle)
Processes of project management
Ch02: What Is Project Management? The Fundamentals of Project Management The purpose of initiating process is to obtain the commitment to start the project In order to do this you need The customer The management team The problem need to solve To gather More information To make project definition or project summary To identify the project stakeholders
Ch02: What Is Project Management? Writing the problem statement Every project has specific goal: to solve a problem or to take advantage of opportunity Problem statement clearly defines the problem you are attempting to solve or the opportunity you are attempting to take advantage
Ch02: What Is Project Management? Let us take some examples Our company has 300 employees and needs another 100 employees and the current office space can handle up to 320 employees The problem statement “we do not have enough space for all our employees” We have new products and the customers don’t know about it. Our sales have been declining “ we are losing sales to competition” Don’t jump to the solutions Don’t be afraid to ask why? Keep it simple
Ch02: What Is Project Management? Defining project goals and objective Project goal is a high level target that states the end result of the project the project will achieve It should be simple statement and easy to understand Example -host a corporate sales event Project objective: defines further the goals by giving specific details Objective help to define the scope of the project and the success criteria Business objective Financial objectives Quality objectives Technical objectives Performance objective
Ch02: What Is Project Management? Documenting objectives Specific “Host an event that reaches 80% of our customers and costs not more than $80,000” Measurable “Increase average customer satisfaction on web survey to 4.5 out of 5” Realistic: objectives spell out the resources available Time frame “release to manufacturing by November 1”
Ch02: What Is Project Management? Selecting a strategy Brain storm
Ch02: What Is Project Management?
Ch02: What Is Project Management?
Ch02: What Is Project Management?
Ch02: What Is Project Management? Gathering Requirements Requirements are specific needs for project customer
Ch02: What Is Project Management? Example: for the corporate sales event Objective: showcase products Requirements could be -include selling points -use brand terminology Gathering requirements can be challenging Sometimes customers know what they want sometimes they don’t Customers and stakeholders often mix wish list items with true requirements
Ch02: What Is Project Management? Example Requirements -model (R) -color (W) -engine (R) -radio (R) -diesel (W)
Ch02: What Is Project Management? Techniques to gather requirements Reuse technique Prototype technique Business process modeling technique Use cases technique If your project involves several groups you can hold requirement meetings with representatives in each group Also you can use observation and interview
Ch02: What Is Project Management? Understanding the deliverables and success criteria Products and services Deliverables help you to scope your project Deliverables help you measure your progress Two types of deliverables are end and intermediate
Ch02: What Is Project Management? Success criteria Success criteria are definitions of success
Ch02: What Is Project Management? Assumptions and Risks Assumption is something that is believed to be true but not confirmed Risk is a situation or event that might negatively affect your project Document the assumptions and risks
Ch02: What Is Project Management? Scope statement Define included and excluded activities Scope creep
Ch02: What Is Project Management? Identifying the stakeholders Project customer (funds, influences and approves) Sponsors (responsible, have authority, prioritize objectives and suggest improvement plans) Functional mangers (Achieve departmental goals and manage teams) Team members (perform tasks)
Ch02: What Is Project Management?
Ch02: What Is Project Management? Obtain approval by Mailing Face to face sign off meeting (the best) Agenda for the meeting 1. review project summary 2. obtain signature
Ch02: What Is Project Management? Writing project charter Team members need to understand the project manager’s authority Project charter includes Project name Purpose Project manager name Responsibilities of the project Authority Sponsor’s support