Sales Engagement Process for Sales People

1) Educating Customers on a New Concept Use various pitch approaches as trained, being very clear that Ad On Mobile is what CALLERS HEAR IN THEIR EAR, while they wait for the person they have rung, to answer, Demonstrate the messages down the phone using play back ( play down the phone ) technology or if F2F calling the demo numbers ( with your phone ) at the bottom of the home page on our website. They ring live mobiles. Or getting the customer to ring your mobile. 

2) Giving information on the Product Pre Sale If a prospect wants more information use your text platform to send your affiliate link ( this is a skin of the Ad On Mobile website and looks like the website, but is designed to capture your Agency details should they order from that post the sales call. This technology will only track the IP address for a 6 month period.   A few very important reasons why we TEXT the website link to the prospects mobile • This is a mobiles product and demonstration of the product can be experienced end to end by hitting call from the demos on the home page only if demoed from a mobile • Agents of Ad On Mobile must use the website as their customer information tool. We do not want to confuse customers with other legal entities and brands representing Ad On Mobile • All the information a customer will ever need is on the Ad On Mobile website, and customers cannot be confused or promised anything else.

3) Must Tell Before Voice sig This is an Ad On Mobile product and will be billed by them, once you have the service. Before going onto to get acceptance be clear that credit card or bank details will only be taken once the Ad On Mobile has progressed the order with the customer. We do not want you to hassle with getting payment and want the customer to be confident about security of their credit card details. Ad on Mobile will take payment details on provisioning of the order, set the customer up in your commission portal and send completion advice to the Agency.

4) Voice sig (Call Centre only) Ad on mobile script voice sig  I need to record your agreement to take up this offer.  Do I have your permission to make this recording? (Yes/no) This information may be used to confirm and disclose your agreement; can you please state your name and the business name (if applicable)? And are you authorised to enter into this agreement as authorised representative. Do you agree for us to provide your mobile service numbers and contact details to the ad on mobile team for the purposes of provisioning this request? (Yes)   For mobile number(s) _____________ you have chosen a There are no contracts for the ad on mobile service. Once you have approved the scripts, you will provide your credit card details for monthly payment, to ad on mobile. You understand that ad on mobile is a customised message about your business, that callers will hear when they ring your mobile and are waiting for you to answer. For full terms and conditions you can go to www.adonmobile.com.au. You will receive an email order summary for your reference. Please state your email address. Have you understood the terms and conditions as I have explained them and are you happy to proceed?

5 ) Customer Details to capture To Submit an Order You need to email the order to:   orders@adonmobile.com.au If you are not a Paradise user provision@adonmobile.com.au if you are a Paradise user You need to provide these details. Please note Paradise is developing an auto generated order which finds customer details and send it to us, but in the short term and if you don’t use paradise then: Mandatory Business Trading Name Authorised Representative contact name ( first and last ) Authorised Representative contact number Email address Sales person name Ad On Mobile Package/s Types Quantity Mobile number/s for the Packages Full address ( number, street, town/city, post code ) Non Mandatory ABN Website Notes

6) What happens after you submit an Order Request • We contact the customer within 24-48 hours • Get the marketing consultation underway, write the content, get it approved by the customer, record the messages, load them and test. • Notify the Agency of completion

7) F2F Sales process • Use your affiliate link to order the services via the Ad On Mobile website Follow the steps with the customer, including them inputting their bank details when prompted If you are providing a quote for a customer as part of another product bundled offering please always include your affiliate link next to your packages listed on your quote. This way - customers can order and we can track it to your agency, customers can get full terms and conditions and customers can get all the exact information they need.

8) Where to go for extra info and terms and conditions, about the product To the Ad On Mobile website under extras – Partner Resources, password AOMAOK   Also go to FAQs on the website and Product Terms and conditions Contact us or call us via details on the website